Hyatt Zilara Cancun

Blvd. Kukulcan KM 11.5, HZ Cancun 77500 Mexico
  • Hyatt Zilara Cancun
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    Hyatt Zilara Cancun

    • Resort
    • Cancun, 5.7 miles to City center
    • Prestigia
    • Orbitz
    • Travelocity
    • 91 91 / 100 Rating 3123 Reviews
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Hotel Hyatt Zilara Cancun


Hyatt Zilara Cancun is an all-inclusive adult-only day spa and resort located in the heart of Cancun’s Hotel Zone.

All of the resort suites include premium ocean views, private balcony with hammock, free wireless internet, king size beds with egyptian cotton sheets, modern en suite bathrooms with rain showers, hairdryer, coffee and tea making facilities and 42” flat-screen television.

The Hyatt Zilara Cancun offers free Wi-Fi, fitness centre,swimming pool with Olympic-size 50-meter lap lane, jacuzzi, beach butler service, fitness centre, tennis court, bicycle rental. The onsite spa is Cancun’s only ocean view full service spa offering breath-taking views of the Caribbean.

There are six gourmet specialty international restaurants onsite. There are formal and casual restaurants open for breakfast, lunch and dinner. There is also a morning coffee house, beach bar, wine corner and martini bar.

The resort is only 15 minutes away from downtown Cancun.

Price range

from ‎$344 to ‎$693


Hyatt Zilara Cancun


Blvd. Kukulcan KM 11.5, HZ, 77500, Cancun Mexico | 5.7 miles from city center | Show on map
Telephone: +52(998)8817340 | Fax:+52(998)8817399 | Official Homepage


  • American Express
  • Mastercard
  • Visa

Suitable for

  • Business People
  • Honeymooners
  • Families
  • Water Enthusiasts
  • Adults only

Top 9 Features

  • WiFi
  • Parking
  • TV
  • A/C
  • Terrace
  • Pool
  • Spa
  • Hotel bar
  • Safe

Room features

  • Balcony / Terrace,
  • Bathroom with shower,
  • Ironing board,
  • Windows that open,
  • Hairdryer,
  • Air conditioning,
  • Cosmetic mirror,
  • Mini-bar,
  • Radio,
  • Satellite TV,
  • Desk,
  • Small lounge,
  • Telephone,
  • Room safe,
  • DVD player/ Video recorder,
  • Stereo system/ CD player,
  • Internet,
  • WiFi in the rooms,
  • Fan,
  • Cost of wireless internet in rooms,
  • field_438,
  • field_464,
  • field_466

Hotel features

  • Business center,
  • Cafe,
  • Entrance hall/ lobby,
  • Express check-in / out,
  • Elevator,
  • TV lounge,
  • Gym,
  • Hairdresser,
  • Parking lot,
  • Terrace,
  • Porter service,
  • Hotel bar,
  • Hotel bar on the beach,
  • Pool bar,
  • Outdoor swimming pool,
  • Hotel safe,
  • Convenience store,
  • Conference rooms,
  • Non-smoking rooms,
  • PC with internet,
  • Restaurant,
  • 24-hour reception,
  • Shops on site,
  • Snack bar,
  • Direct beach access,
  • Beach umbrellas,
  • Deck chairs / Sun loungers,
  • Towels at the pool / beach,
  • Laundry service,
  • Wellness Center / Spa,
  • WiFi in lobby,
  • Room service,
  • Organized activities,
  • Doctor on-site,
  • Concierge,
  • Reading room,
  • Number of restaurants,
  • Number of floors,
  • field_437,
  • field_470

Sports Facilities

  • Volleyball / Beach Volleyball,
  • Billiards,
  • Bike Rental,
  • Fitness / Aerobics,
  • Tennis Court,
  • Diving,
  • Table Tennis,
  • Golf Course

Review Highlights
Positive Reviews
  • Ocean views for all
    First and foremost, guests have given the Hyatt Zilara Cancun top marks for its ocean views.  These appear to be standard in all rooms, regardless of the location of your ...
  • Adults-only and great for groups
    Many guests noted that, in contrast to nearby resorts, this adults-only hotel has a much calmer atmosphere.  While couples appear to be well-catered for here, guests traveling...
  • Excellent staff ensures repeat guests
    Repeat guests report returning to the hotel year after year, with many commenting that they are treated like family by staff.  Many also comment on the hotel’s overall ...
Negative Reviews
  • Hot, hot, hot
    There appears to an issue with air conditioning levels throughout the building.  Guests commented that the lobby and restaurant areas were uncomfortably warm.  Many also ...
  • Consistent cuisine, but…
    On the whole, the quality of the food here was good, with guests raving about the coffee shop.  However, many were left consistently unimpressed by the Asiana Restaurant.&nbsp...
  • Lackluster nightlife
    Visitors appeared to be somewhat underwhelmed by the evening entertainment options here.  Many were left disappointed by the lack of variety and subdued atmosphere...
Rating Overview
Overall rating trivago Rating Index™ based on 3122 reviews across the web

The tRI™ takes available rating sources from across the web and uses an algorithm to aggregate them, providing a dependable and impartial score. Learn more
  • Other Sources (692) 692 reviews
91 out of 100 reviews