Swissotel Chicago

323 East Wacker Drive Chicago 60601 USA
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Hotel Swissotel Chicago


Enjoy Swiss quality in the Windy City at the four-star Swissotel Chicago. Occupying a triangular glass high-rise close to downtown and Lake Michigan, this contemporary hotel, boasts a heated indoor swimming pool and a modern health club.

All spacious and air-conditioned rooms with a view feature an en suite bathroom, flat-screen cable television, multimedia docking station, work desk with ergonomic chair, safe and tea and coffee-making facilities. Suites are available as are disabled access rooms.

On-site parking and Wi-Fi throughout are available plus room service, concierge, elevators, event facilities, safety deposit boxes and a business center. Guests get health club access where a steam room, sauna, gym and hot-tub plus spa treatments are available. Pets are allowed.

A Swiss-style buffet breakfast is available and the hotel boasts two restaurants plus a lounge-bar.

Smoke-free Swissotel Chicago is just a short walk from the Magnificent Mile for shopping, dining and entertainment galore.

Price range

from ‎$111 to ‎$997


Swissotel Chicago


323 East Wacker Drive, 60601, Chicago USA | 0.8 miles from city center | Show on map
Telephone: +1(312)5650565 | Fax:+1(312)5650540 | Official Homepage


  • American Express
  • Mastercard
  • JCB Intl.
  • Visa

Suitable for

  • Business People

Top 9 Features

  • WiFi
  • Parking
  • TV
  • A/C
  • Terrace
  • Pool
  • Spa
  • Hotel bar
  • Safe

Room features

  • Bathroom with bathtub,
  • Bathroom with shower,
  • Ironing board,
  • Television,
  • Hairdryer,
  • Central heating,
  • Electric kettle,
  • Air conditioning,
  • Mini-bar,
  • Pay-TV,
  • Radio,
  • Desk,
  • Small lounge,
  • Telephone,
  • Stereo system/ CD player,
  • Cable TV,
  • Internet,
  • WiFi in the rooms,
  • Cost of wireless internet in rooms,
  • field_438

Hotel features

  • Business center,
  • Cafe,
  • Entrance hall/ lobby,
  • Express check-in / out,
  • Elevator,
  • Gym,
  • Parking lot,
  • Hotel bar,
  • Indoor swimming pool,
  • Hotel safe,
  • Conference rooms,
  • Non-smoking rooms,
  • PC with internet,
  • Restaurant,
  • 24-hour reception,
  • Shops on site,
  • Deck chairs / Sun loungers,
  • Laundry service,
  • WiFi in lobby,
  • Room service,
  • Fax,
  • Concierge,
  • Number of floors

Sports Facilities

  • Bike Rental

Review Highlights
Positive Reviews
  • Top central location close to downtown
    The location on the banks of the Chicago River was appreciated by business and leisure guests for enabling easy access to downtown and commercial districts. Just across the river ...
  • Praise for customer service and food
    Most reviewers expressed positive opinions about the customer service, describing staff as friendly, helpful and eager to please. Guests ordering room service thought the food was ...
  • Stylish hotel offered comfortable stay
    Reviewers mostly reported having a pleasant stay because they found the rooms to be comfortable, clean and spacious. Those who upgraded to the impressive suites in the upper floors...
Negative Reviews
  • Grumbles about Wi-Fi charges
    Most guests said they couldn’t understand why there were charges for using the in-room Wi-Fi service when free Wi-Fi comes as standard at so many other high-end hotels...
  • Extras were pricey
    From parking to minibar prices, there was criticism from some quarters for the premium rates guests often faced for incidentals and extra services during their stays...
  • Rooms had some drawbacks
    A few reviewers encountered problems with their rooms such as plumbing issues, stained carpets and tired-looking furniture. According to some critics, housekeeping sometimes ...
Rating Overview
Overall rating trivago Rating Index™ based on 10119 reviews across the web

The tRI™ takes available rating sources from across the web and uses an algorithm to aggregate them, providing a dependable and impartial score. Learn more
  • Other Sources (6542) 6542 reviews
84 out of 100 reviews
Grant Park

Grant Park

Grant Park, often referred to as Chicago's "Front Yard", dates back to 1844 when it was still known as "Lake Park". The Park, which is named after US President Ulysses S. Grant, covers and area of 319 acres along the riverfront of Lake Michigan. It is home to three museums - the Art Institute of Chicago, the Field Museum of Natural History and the Shedd Aquarium, as well as the Clarence Buckingham Memorial Fountain. Grant Park offers a number of recreational facilities such as softball fields and tennis courts; fitness, yoga and aerobics programs can be found in the Daley Bicentennial Plaza section. It has also been host to many events, the latest being the location of the victory speech of Presdient-elect Barack Obama. The park is situated in the Loop district of Chicago along the historical US Route 66.