Hotel Emporio Acapulco

Avenida Costera Miguel Alemán 121, Fracc. MagallanesAcapulco39670Mexico
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About Hotel Emporio Acapulco

Hotel Emporio Acapulco boasts a waterfront location in Zona Dorada of Acapulco, just steps away from Galerias Diana. The property features three outdoor pools, two of which are adult only.

Guests can enjoy the ocean views from their balcony and stay connected with complimentary Wi-Fi. Additional in-room amenities include a minibar, personal safe, flat screen TV, coffee maker and clothing iron.

Hotel Emporio Acapulco also features a full-service spa, fitness center and a 24-hour business center. Beach cabanas are available for guest use, and car service is offered for added convenience.

There are several dining options onsite. Condimento Restaurant serves a mix of Mexican and International cuisine, while Sunset Lounge focuses on seafood dishes. Guests can also grab light bites at La Isla Bar & Grill or Arkas Bar.

Plaza Bahia is a seven-minute walk away and Amazing World is less than a mile from the hotel.

Contact

Avenida Costera Miguel Alemán 121, Fracc. Magallanes, Acapulco, 39670, Mexico
Telephone: +52(744)4690505 | Fax: +52(744)4842081 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Beach / Sun umbrellas
  • Business center
  • Concierge
  • Conference rooms
  • Deck chairs / Lounge chairs
  • Direct beach access
  • Doctor on site
  • Free WiFi in lobby
  • Gym
  • Hotel bar
  • Laundry service
  • Non-smoking rooms
  • Organized activities
  • Outdoor swimming pool
  • Parking garage
  • Pool bar
  • Restaurant
  • Room service
  • Terrace
  • Towels at the pool / beach
  • Wellness center / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Cable TV
  • Cosmetic mirror
  • Desk
  • Electric kettle
  • Free WiFi in rooms
  • Hairdryer
  • Room safe
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Whirlpool / Hot tub

Accessibility

  • Accessible parking
  • Accessible paths / hallways

For children

  • Child / Baby crib
  • Childcare / Babysitting

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 12:00

Positive Reviews

Location

Emporio Acapulco boasts gorgeous views of the water, having a prime oceanfront location in the heart of Acapulco. Guests enjoyed the central and safe location of the hotel. You'll appreciate the hotel's proximity to the beach and being walking distance to many restaurants, bars and shopping. .

Friendly Service

The staff at Emporio Acapulco is friendly, pleasant and helpful, especially reception and poolside service. If you have any questions or concerns, don't hesitate to ask the front desk and they will happily assist you or resolve the issue in an efficient manner. .

Poolside Privacy

Guests enjoyed all three outdoor pools and loved that two of them were adult only (18+). The third pool is open to all ages. In addition, there is also a separate kids pool. Feel free to relax wherever you choose, reserve a cabana, and have a drink at the swim-up bar. .

Negative Reviews

Street Noise

Though most didn't have a problem with exterior noise, some guests that stayed in the mountain-side rooms were bothered by the hum of street traffic. If you're a light sleeper, request a quieter room upon reservation and bring earplugs as an added precaution. .

Weak Wi-Fi

Some guests reported trouble connecting to the internet. The complimentary Wi-Fi can be slow at times, or have a poor signal. .

Inconsistent Housekeeping

Housekeeping has been inconsistent on several occasions. A few guests initially thought their rooms were poorly cleaned, while others had items not replenished during service. In addition, some requests made by guests were not fulfilled and the room service was reported to be slow. .

Rating Overview

Rating trivago Rating Index based on 2289 reviews across the web
8.1 /10
  • ebookers.com
    8.0 /10
  • Other Sources
    8.1 /10
8.1 out of 10 based on 2289 reviews