Princess Mundo Imperial

Costera de las Palmas, Fracc. Granjas del MarquezAcapulco39890Mexico
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About Princess Mundo Imperial

Some guests note that Wi-Fi signals are weak, the connection drops frequently, and the Internet speed is slow.

All rooms have a flat-screen TV, private balcony, in-room safe, walk-in closet, and air conditioning. Wi-Fi is available for a surcharge, while bathrooms are private and include hairdryers and toiletries.

Princess Mundo Imperial features a golf course, 4 swimming pools, full-service spa, tennis courts, 24-hour front desk, fitness facilities, and a conference centre. Public areas are equipped with Wi-Fi, valet parking is offered for an additional fee, and guests can relax in the garden.

A buffet breakfast is available for a surcharge. Guests can order drinks from onsite bars, and dine at one of the 4 restaurants. 24-hour room service is available.

A buffet breakfast is available for a surcharge. Guests can order drinks from onsite bars, and dine at one of the 4 restaurants. 24-hour room service is available.

Contact

Costera de las Palmas, Fracc. Granjas del Marquez, Acapulco, 39890, Mexico
Telephone: +52(744)4691000 | Fax: +52(744)4691016 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • 24-hour room service
  • Beach / Sun umbrellas
  • Bell service
  • Business center
  • Computer with internet
  • Concierge
  • Conference rooms
  • Convenience store
  • Deck chairs / Lounge chairs
  • Direct beach access
  • Elevator
  • Free WiFi in lobby
  • Hairdresser
  • Hotel bar
  • Hotel bar on the beach
  • Laundry service
  • Non-smoking rooms
  • Organized activities
  • Outdoor swimming pool
  • Pets allowed
  • Pool bar
  • Restaurant
  • Room service
  • Terrace
  • Towels at the pool / beach
  • Washing machine
  • Wellness center / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Balcony / Patio
  • Bathroom with shower
  • Cable TV
  • Desk
  • Flatscreen TV
  • Free WiFi in rooms
  • Hairdryer
  • Hypoallergenic bedding
  • Internet
  • Ironing board
  • Room safe
  • Telephone
  • WiFi in rooms

Wellness / Spa

  • Beauty salon
  • Body treatments
  • Hot stone massage
  • Massage
  • Sauna
  • Whirlpool / Hot tub

Accessibility

  • Wheelchair accessible

For children

  • Child / Baby crib
  • Kids' club
  • Kids' playground

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 12:00

Positive Reviews

Excellent breakfast

Many guests comment that breakfast is delicious, with plenty to choose from including several vegetarian options. Others note that the breakfast room is nicely decorated and big enough to accommodate many guests.

Fantastic outdoor pools

Most guests state that the outdoor pools are well-maintained and say that the garden is beautiful. Others mention that sun umbrellas and loungers are available, and add that there are several bars near the pools.

Nice rooms

Many guests note that rooms are spacious with plenty of storage space for clothes and suitcases, and add that water pressure in the shower is powerful. Others comment that the maid service cleans the rooms daily, and say that beds are comfortable.

Negative Reviews

Employees need training

Several guests feel that employees could use training in customer service and note that visitors need to wait in line for beach towels and valet parking. Others mention that the check-in is slow, and add that receptionists and some other members of the staff don't speak good English.

No free Wi-Fi

Some guests point out that Wi-Fi in rooms is not included in the price, and comment that even paid Wi-Fi is slow and unreliable. Others note that the Internet near the pool, in all restaurants, and close to the front desk is also unstable.

Loud music and no shuttle service

Several guests report that there is loud music coming from onsite bars, and say that that walls in rooms are thin. Others note that there is no shuttle service to the airport, and add that it would be great to have transportation to downtown Acapulco available.

Rating Overview

Rating trivago Rating Index based on 8078 reviews across the web
8.3 /10
  • Customer Alliance
    8.6 /10
  • ebookers.com
    9.0 /10
  • Other Sources
    8.1 /10
8.3 out of 10 based on 8078 reviews