Grand Sirenis Riviera Maya Hotel & Spa

Carretera Federal Cancún-Tulum, Zona Costera, Km. 256.3Akumal07710Mexico
Hotel
Loading
Show more hotels

About Grand Sirenis Riviera Maya Hotel & Spa

An upscale all-suite resort overlooking the Caribbean Sea in Akumel, Grand Sirenis Riviera Maya Hotel & Spa has three pools and a nightclub. Dolphin Discovery Tulum-Akumal is roughly four kilometres away.

A range of different suites are available, all with air-conditioning, satellite TV, and a private balcony. En-suite bathrooms include bathrobes and slippers, toiletries, and a hydro-massage shower. Some upgraded suites come with a fully-equipped kitchen, dining room, and 24-hour room service.

Guests can work out in the gym and enjoy a massage at the spa, plus there’s a kids club. Other leisure facilities include a multi-sport court and table tennis. A currency exchange and laundry service are also available.

There are a total of ten restaurants here serving a wide range of international flavours, including Mexican, Italian, Japanese, and French cuisine. There are also lobby, poolside and beach bars, along with a coffee shop and ice cream parlour.

Akumal Monkey Sanctuary is just over six kilometres from Grand Sirenis Riviera Maya Hotel & Spa , and Xel-Há Park is 15 kilometres away.

Contact

Carretera Federal Cancún-Tulum, Zona Costera, Km. 256.3, Akumal, 07710, Mexico
Telephone: +52(984)8751700 | Fax: +52(984)8751701 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Beach / Sun umbrellas
  • Business center
  • Computer with internet
  • Concierge
  • Conference rooms
  • Convenience store
  • Deck chairs / Lounge chairs
  • Direct beach access
  • Disco / Nightclub
  • Doctor on site
  • Elevator
  • Free WiFi in lobby
  • Gym
  • Hairdresser
  • Hotel bar
  • Laundry service
  • Non-smoking rooms
  • Organized activities
  • Outdoor swimming pool
  • Parking garage
  • Pets allowed
  • Pool bar
  • Restaurant
  • Room service
  • Wellness center / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Desk
  • Electric kettle
  • Fan
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Ironing board
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Massage
  • Sauna
  • Turkish bath / Hammam
  • Whirlpool / Hot tub

Accessibility

  • Wheelchair accessible

For children

  • Childcare / Babysitting
  • Kids' club
  • Kids' playground

Arrival / Departure

  • Check-in: 15:00

Positive Reviews

Luxurious, Clean and Comfortable Rooms

Guest rooms at Grand Sirenis Riviera Maya Resort & Spa are luxurious.  Guests reported that they are cleaned frequently and to a high standard, the beds are comfortable and the decor and furnishings are modern.  There is also a lot of space

Never a Shortage of Quality, Delicious Food

The pickiest of eaters have no trouble finding many things to suit their taste. The options are endless and the food is delicious, is of good-quality, is served hot and ever runs out.

Amazing Views From All Angles

Guests reported that no matter where they were on the resort, there were nice views all around them and the views are varying. From one side, lush jungle and large trees are visible and from the other side, one can admire the sparkling, blue Caribbean Sea

Negative Reviews

The Pictures Online are Misleading

The pictures of the resort on the website are quite misleading as they seem to only show the premium areas of the resort that are off limits to other guests who pay for cheaper rooms. Those areas look run-down and not very well-maintained in comparison.

Guests are Smoking Everywhere

Although the hotel advertises non-smoking areas and rooms, some guests reported that there is smoking everywhere on the resort including public areas and rooms and the smell lingers.

The Dress Code is not Enforced

Although the hotel claims that a dress code must be followed in order to dine in the restaurants, there have been reports of guests being served while wearing swimsuits and beachwear while other guests were turned away for not having long slacks and dress

Rating Overview

Rating trivago Rating Index based on 1232 reviews across the web
7.9 /10
  • Other Sources
    7.4 /10
7.9 out of 10 based on 1232 reviews