Hotel Isleta Resort and Casino

Name: Hotel Isleta Resort and Casino
Address: 11000 Broadway Southeast, Albuquerque, NM, 87105, USA
Rating: 8.4

11000 Broadway SoutheastAlbuquerque87105USA

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About Hotel Isleta Resort and Casino

Hotel Isleta Resort and Casino is a 4-star property situated in Albuquerque that features a full-service spa, three restaurants, a golf course, a casino, an indoor pool, an outdoor pool and a location close to the airport.

Non-smoking guest rooms feature deep-soaking tubs, complimentary toiletries, iPod Docks, A television with digital channels, bathrobes, air conditioning, premium bedding and coffee and tea facilities.

Services and amenities offered at the hotel include complimentary Wi-Fi, free valet parking, free airport shuttle, 24-hour front desk, free newspapers, games rooms, bowling alley, fitness center, hot tub and luggage storage.

Breakfast is served each morning and Bow Tie Bistro features soups, salads and pizza along with a wide selection of pasta dishes. Embers is a fine dining Steakhouse.

Hotel Isleta Resort and Casino is located close to a number of attractions including Gutierrez-Hubbell House, Champoinship Golf Course, University of New Mexico, Isleta amphitheater, National Hispanic Cultural Center, ABQ BioPark Zoo, Rio Grande Zoo and Balloon Fiesta Park.

Contact

11000 Broadway Southeast, Albuquerque, NM, 87105, USA
Telephone: +1(505)7243800 | Official Homepage

Top amenities

Free WiFi in lobby
WiFi in rooms
Pool
Spa
Parking
Pets
A/C
Restaurant
Hotel bar
Gym

All amenities

Hotel facilities

24-hour room service
24-hour reception
Airport shuttle
Bell service
Business center
Casino
Computer with internet
Concierge
Conference rooms
Deck chairs / Lounge chairs
Elevator
Express check-in / out
Free WiFi in lobby
Gym
Hairdresser
Hotel bar
Hypoallergenic rooms
Indoor swimming pool
Non-smoking rooms
Outdoor swimming pool
Parking garage
Restaurant
Room service
Wellness center / Spa

Room facilities

Air conditioning
Bathroom with bathtub
Bathroom with shower
Desk
Electric kettle
Hypoallergenic bedding
Internet
Ironing board
Room safe
Telephone

Wellness / Spa

Beauty salon
Body treatments
Hot stone massage
Massage
Sauna
Steam room
Turkish bath / Hammam
Whirlpool / Hot tub

Accessibility

Accessible parking
Wheelchair accessible

Arrival / Departure

Check-in: 15:00
Check-out: 11:00

Positive Reviews

Friendly Staff who go Above and Beyond

Staff members at Isleta Resort and Casino go out of their way to accommodate guests and make sure they are having the best stay possible. They are very welcoming and provide a quick and easy check-in, they help guests carry their luggage to their rooms and they are always friendly while maintaining professionalism. All issues are resolved quickly and efficiently and staff have no problem sharing their knowledge of the area with guests.

Excellent Leisure Facilities

The leisure facilities at this hotel are fantastic. Guests reported that the casino is clean and very large with lots of brand new games. Also reported was a spacious and clean pool that always has the right temperature and a hot tub with perfect views for watching the sunset. .

Quiet but Central Location

This hotel is very easy to find right off a main highway. Although the area surrounding the hotel is quiet and off-the-beaten-path from the more crowded touristy areas, it is still close to everything including the Old Town area and many of the popular attractions. .

Negative Reviews

Bland, Poor-quality Food

Guests reported that the meals served at Isleta Resort and Casino are bland and poorly-prepared. Items are served soggy, undercooked, overcooked and over-seasoned. Also reported was hot meals served cold. .

Overwhelming Smell of Smoke Everywhere

There is a smell of cigarette smoke everywhere around the hotel, including the guest rooms which are advertised as smoke-free.

Poorly-kept Rooms in Need of Some Work

Guests reported some issues with the rooms including missing amenities, tattered furnishings and thin walls that don't filter out of the noise coming from other rooms and the corridors. .