Best Western Asheville Tunnel Road

501 Tunnel RoadAsheville28805USA
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About Best Western Asheville Tunnel Road

The recently renovated Best Western Asheville Tunnel Road is centrally located to downtown Asheville, colleges and attractions such as the Biltmore Estate. A mall is walking distance, while the hotel is close to three interstates. A Greyhound bus station is 1 mile (2.2km) away.

Many of the 85 non-smoking rooms and seven suites have been updated with contemporary furniture and king or queen-sized beds. All rooms have a kitchenette, a safe and Wi-Fi. Some also include flat-panel TV’s and Jacuzzi’s.

An outdoor heated pool is available for guests at the Best Western Asheville Tunnel Road. There is also free parking and a 24-hour front desk.

The motel only offers breakfast, but guests can walk to a number of nearby chain restaurants, including Cracker Barrel, Outback Steakhouse, Applebees and more.

Numerous attractions are within two miles (3.2km) of the motel, including the Blue Ridge Parkway, the Grove Arcade, Asheville Art Museum and Basilica of Saint Lawrence.


501 Tunnel Road, Asheville, NC, 28805, USA
Telephone: +1(828)2985562 | Fax: +1(828)2985002 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Business center
  • Computer with internet
  • Deck chairs / Lounge chairs
  • Free WiFi in lobby
  • Non-smoking rooms
  • Outdoor swimming pool
  • Parking garage
  • Pets allowed
  • Towels at the pool / beach
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Ironing board
  • Microwave
  • Refrigerator
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms


  • Accessible parking
  • Accessible paths / hallways

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 11:00

Positive Reviews

Close to everything for people and dogs

The dog friendly Best Western of Asheville Biltmore East is located just a few minutes from both Interstate 240, the entrance to the Blue Ridge Parkway, downtown Asheville, restaurants and the Asheville Mall. The Biltmore Estate mansion is about two miles (3.2km) away, while the Azalea dog park is a 10 minute drive away.

Basic but clean, with a free breakfast

Although the outside looks like it could use some updating, most rooms are clean and spacious and comfortable. Some are motel-style rooms and some are hotel-style and a few even have a Jacuzzi. A complimentary hot and cold breakfast is included.

Moderately priced with friendly staff

Staff at the Best Western of Asheville Biltmore East are friendly and accommodating, while the motel is one of the best budget-priced hotels in the area.

Negative Reviews

Be aware of the busy road

The parking lot to the motel is directly off a four-lane thoroughfare, right after a bend in the road, making it a bit difficult to find on the first attempt.

Things that go bark in the night

Traffic can be heard all night in rooms closest to the main road. Some guests said the walls were thin and it was easy to hear the ice machine being used in the hallway, people talking in the rooms next door, or to be awoken if any dogs staying in nearby rooms barked.

Older rooms not as comfortable

A number of guests who stayed in the older rooms complained that their mattress was too hard, the pillows were not comfortable and that the décor was old and dingy. Some also alleged their room carpets were not vacuumed throughout their stay.

Rating Overview

Rating trivago Rating Index based on 3594 reviews across the web
8.1 /10
  • lovevacations
    8.0 /10
  • Expedia
    8.6 /10
    8.6 /10
    8.0 /10
  • Other Sources
    7.7 /10
8.1 out of 10 based on 3594 reviews