Country Inn & Suites By Carlson Asheville at Asheville Outlet Mall

845 Brevard RoadAsheville28806USA
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About Country Inn & Suites By Carlson Asheville at Asheville Outlet Mall

The smoke-free Country Inn & Suites By Carlson Asheville at Biltmore Square is an inviting hotel offering a variety of amenities for a comfortable stay in beautiful North Carolina.

Rooms in the hotel are equipped with a flat-screen TV, a microwave, a refrigerator and a coffee-maker. Suites feature separate living areas, pull-out sofas and wet bars.

The Country Inn & Suites By Carlson Asheville at Biltmore Square offers a seasonal outdoor pool to relax in as well as free Wi-Fi access throughout the hotel; a fitness center, free parking, guest laundry services, and free cookies in the lobby.

The hotel offers a complimentary hot breakfast to guests every morning, and it’s also within walking distance of several great restaurants.

Attractions in the area include the Asheville Art Museum, Biltmore Estate, Blue Ridge Parkway and Chimney Rock State Park, as well as the North Carolina Arboretum and the Asheville Outlet Mall.


845 Brevard Road, Asheville, NC, 28806, USA
Telephone: +1(828)6709000 | Fax: +1(828)6701600 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Beach / Sun umbrellas
  • Computer with internet
  • Conference rooms
  • Deck chairs / Lounge chairs
  • Elevator
  • Free WiFi in lobby
  • Gym
  • Hotel safe
  • Non-smoking rooms
  • Outdoor swimming pool
  • Parking garage
  • Towels at the pool / beach
  • Washing machine
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Ironing board
  • Microwave
  • Refrigerator
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Massage
  • Whirlpool / Hot tub


  • Accessible parking
  • Accessible paths / hallways
  • Deaf accessibility equipment
  • Wheelchair accessible

For children

  • Kids' playground

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 11:00

Positive Reviews

Great location

Guests love the hotel's convenience to so many of the area's attractions, especially Biltmore Estate and the outlet mall - which is within walking distance! Many also say that they appreciate being able to get to downtown Asheville with ease while also being able to come back to a nice, quiet area for the night, away from the hustle and bustle.

Top notch staff

Staff at the hotel are praised by guests for their efficiency and friendliness. Breakfast staff always keep the food well-stocked, housekeeping does a thorough job with cleaning, as well as staying on top of daily room maintenance, and front desk staff are always attentive and will help out with anything guests may need.

Spacious suites

Guests who book suites are impressed by the spaciousness and value for money they get. With entirely separate living and sleeping areas it means plenty of space to spread out and really feel at home - as well as providing an opportunity to get any kids out from underfoot!

Negative Reviews

Small parking lot

Unfortunately the hotel's parking lot is a little small and hard to maneuver in, and some guests with larger vehicles find that parking can be tight, especially on weekends, so it's best to get in early to snag a good spot.

Hallway noise

Those in rooms near the stairs and lobby find that there can be a bit of noise from other guests at times, which prevents a good night's rest. Light sleepers may want to keep a white noise machine or pack of earplugs handy.

Could use new mattresses

Guests with sensitive backs report that the beds in the rooms could do with replacing. While they're clean and the linens are well-maintained, the mattresses are a little worn and don't provide the greatest night's sleep for some.

Rating Overview

Rating trivago Rating Index based on 1597 reviews across the web
8.8 /10
  • Expedia
    8.8 /10
    8.9 /10
    10 /10
  • Other Sources
    8.5 /10
8.8 out of 10 based on 1597 reviews