Haywood Park Hotel

One Battery Park AvenueAsheville28801USA
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About Haywood Park Hotel

Haywood Park Hotel is a 4-star Historic Hotel of America property, pet-friendly and is situated in the center of downtown Asheville that features a restaurant with free breakfast.

Non-smoking guest rooms feature a television with cable channels, iPod docking station, air conditioning, luxury toiletries, coffee and tea facilities, blackout drapes, bathrobes, premium bedding and a refrigerator.

Services and amenities offered at the hotel include a fitness center, a sauna, complimentary Wi-Fi, room service, 24-hour front desk, luggage storage, concierge service, childcare services free newspapers, complimentary champagne upon arrival and free parking.

Isas Bistro serves a wide variety of items at lunch and dinner and Haywood Park Hotel Cafe serves breakfast and lunch.

Haywood Park Hotel is located close to the University of North Carolina Asheville, North Carolina Stage Company, Biltimore Estate, Asheville Mall, Grove Arcade and Asheville Civic Center.

Contact

One Battery Park Avenue, Asheville, NC, 28801, USA
Telephone: +1(828)2522522 | Fax: +1(828)2530481 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Bell service
  • Business center
  • Computer with internet
  • Concierge
  • Conference rooms
  • Elevator
  • Free WiFi in lobby
  • Gym
  • Hairdresser
  • Hotel bar
  • Hotel safe
  • Laundry service
  • Non-smoking rooms
  • Parking garage
  • Pets allowed
  • Restaurant
  • Room service
  • Washing machine
  • Wellness center / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Cosmetic mirror
  • Desk
  • Electric kettle
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Ironing board
  • Room safe
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Beauty salon
  • Massage
  • Sauna
  • Steam room

Accessibility

  • Accessible parking
  • Accessible paths / hallways
  • Wheelchair accessible

For children

  • Child / Baby crib
  • Childcare / Babysitting
  • Kids' playground

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 11:00

Positive Reviews

Within Walking Distance to Many Attractions

Guests welcomed the central location that is literally in the very center of the downtown area. Restaurants, shops and many attractions are only minutes away from the hotel.

Great Parking Situation

Guests have the option to park on their own for free or avail of the valet parking service. The parking is convenient and located very close to the building and best of all, it's free.

Excellent Restaurant with Great Meals

The restaurant at this hotel is very nice with friendly service and lots of delicious food including a large breakfast that provides more than enough healthy and well-prepared items to get you through the morning.

Negative Reviews

Poorly-managed Hotel with Poor Service

Guests report that the staff at Haywood Park are disorganized and unprofessional when dealing with customers. Guests reported that they were told one thing when they booked and something different when they arrived, there are frequent issues with bookings, they are slow to respond to issues, they don't offer apologies when things go wrong and no one answers the phone at the front desk when calling for assistance.

Rooms are Dated Cold and Uncomfortable

The guest rooms are cold and damp and feature dated decor and furnishings. Also reported was broken appliances, malfunctioning air conditioning, a smell of mildew and poor water pressure in the shower. Guests also reported that it is very hard to get a good, comfortable temperature in the shower.

There is a lot of Noise Coming from Nearby Rooms

Guests reported that the walls in the guest rooms must not be soundproof because they could hear every sound coming from nearby rooms. Water running, toilets flushing, conversations, doors opening and closing and footsteps are some of the sounds that can be heard.

Rating Overview

Rating trivago Rating Index based on 1498 reviews across the web
9.2 /10
  • Other Sources
    8.8 /10
9.2 out of 10 based on 1498 reviews