Holiday Inn Asheville - Biltmore West

435 Smokey Park HighwayAsheville28806USA
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About Holiday Inn Asheville - Biltmore West

Holiday Inn Asheville - Biltmore West is just four miles away from America's favorite drive - Blue Ridge Parkway and offers guests an event facility able to host up to 280 people.

Air-conditioned rooms feature a 32-inch TV with expanded cable, free high-speed internet access and a workspace with a comfortable chair. A coffee maker and refrigerator are also included.

Holiday Inn Asheville - Biltmore West features a hot-tub, an indoor and outdoor pool as well as live entertainment. A health and fitness center and business center are also offered

This hotel features the 435 Grille, a full-service restaurant on-site offering breakfast and dinner. For guests to enjoy a casual drink on-site, Infusions Lounge is available.

NC Arboretum, WNC Farmers Market and Asheville Outdoor Center are just some of the nearby places of interest that guests can visit when staying at this hotel.


435 Smokey Park Highway, Asheville, NC, 28806, USA
Telephone: +1(828)6652161 | Fax: +1(828)6679744 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Business center
  • Computer with internet
  • Conference rooms
  • Deck chairs / Lounge chairs
  • Elevator
  • Express check-in / out
  • Free WiFi in lobby
  • Gym
  • Hotel bar
  • Hotel safe
  • Indoor swimming pool
  • Laundry service
  • Non-smoking rooms
  • Outdoor swimming pool
  • Parking garage
  • Pets allowed
  • Restaurant
  • Room service
  • Terrace
  • Towels at the pool / beach
  • Washing machine
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Ironing board
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Whirlpool / Hot tub


  • Accessible parking
  • Accessible paths / hallways
  • Deaf accessibility equipment
  • Wheelchair accessible

For children

  • Child / Baby crib

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 11:00

Positive Reviews

Seldom a bad night sleep

Guests have been very pleased with the spacious and well-appointed rooms. Many reviews went further to praise the incredibly comfortable beds; guests almost always fell asleep quickly and had a full sleep only to wake up refreshed. The beds were said to have made a difference in the experience as it made for a peaceful and full night sleep.

Professional staff will keep you in mind

This hotel obviously has a high regard for hospitality and customer service as guests have often commented on how quick and professional the check-in process is and how friendly the staff are when it comes to issues needing resolving. Guests are made to feel important and are the number one priority for staff at this hotel.

Escape without leaving the hotel

Guests have been very happy with the amenities offered at this hotel. Features such as the pool, hot tub and health and fitness center are just some of the features that guests have enjoyed. To add to this, guests need not leave the hotel to enjoy these features.

Negative Reviews

Very slow internet

This hotel offers guests complimentary internet access. However, guests have complained that the internet is not fit to handle business orientated activities as it is very slow. Guests have been frustrated with the constant lagging of internet and hafting to login and re-login regularly. .

The years have not been kind

This hotel has received negative comments relating to its decor and the general parts of the hotel. Reviews have stated that the hotel needs a bit of modernization and maintenance. Small issues that don't take much effort need to be dealt with such as lamp shades and bed skirts etc.

Air-conditioning not always working

Rooms are equipped with individually controlled air-conditioning. Guests, however, have laid complaints that the air-conditioning was not in full working order at all times which was an inconvenience.

Rating Overview

Rating trivago Rating Index based on 1612 reviews across the web
8.4 /10
  • Expedia
    8.6 /10
    8.7 /10
    8.0 /10
  • Other Sources
    7.8 /10
8.4 out of 10 based on 1612 reviews