Rock Haven Terrace

1464 Patton AvenueAsheville28806USA
Motel
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About Rock Haven Terrace

Rock Haven Terrace is a budget motel with a private car park located not far from Asheville's Malvern Hills Park.

Guests can use the individual climate controls, free Wi-Fi and the cable television service that are provided in each room. En-suite bathrooms, small dining areas, and microwaves are also included in every unit.

Guests with pets are welcome at the motel, but additional charges apply. Staff members are available around the clock to help with tasks like laundry, faxing, and photocopying. Guests can also use the on-site vending machines at any hour.

Taqueria Munoz is less than five minutes from Rock Haven Terrace and serves a variety of Mexican dishes. Other restaurants like Sunny Point Cafe and Isis Restaurant & Music Hall can also be found within walking distance.

The Asheville Biltmore Gem Mine offers a unique mining experience, and Asheville Treetops Adventure Park is a perfect nearby destination for guests who like adventure.

Contact

1464 Patton Avenue, Asheville, NC, 28806, USA
Telephone: +1(828)2550219 |

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Free WiFi in lobby
  • Laundry service
  • Non-smoking rooms
  • Parking garage
  • Pets allowed
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Electric kettle
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Microwave
  • Refrigerator
  • Telephone
  • Television
  • WiFi in rooms

Accessibility

  • Wheelchair accessible

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 11:00

Positive Reviews

Negative Reviews

The Staff is Very Rude

Several guests who had problems like not getting clean towels in their rooms had to argue with staff members in order to get what they needed. Many guests also said that they could not get refunds when they tried to leave due to problems with their rooms or with the staff.

The Rooms Are Very Dirty

According to guests, there are layers of dust on some of the furniture in the rooms, the bathrooms are often dirty, and the carpets look horrible. Many guests also mentioned things like lipstick all over the bathroom mirrors, cockroaches in their rooms, and rubbish from previous guests left in the rooms.

The Bathrooms Are Horrible

Guests all agree that this motel has horrible bathrooms. They are very small and have extremely old plumbing. Many guests also mentioned peeling paint, mould, dirt, and leaks in their bathrooms.

Rating Overview

Rating trivago Rating Index based on 194 reviews across the web
6.2 /10
6.2 out of 10 based on 194 reviews