The Whitley, a Luxury Collection Hotel, Atlanta Buckhead

3434 Peachtree Road NortheastAtlanta30326USA
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About The Whitley, a Luxury Collection Hotel, Atlanta Buckhead

Contact

3434 Peachtree Road Northeast, Atlanta, GA, 30326, USA
Telephone: +1 4042372700 | Fax: +1 404-239-0078 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour room service
  • 24-hour reception
  • Beach / Sun umbrellas
  • Bell service
  • Business center
  • Computer with internet
  • Concierge
  • Conference rooms
  • Deck chairs / Lounge chairs
  • Elevator
  • Express check-in / out
  • Free WiFi in lobby
  • Gym
  • Hotel bar
  • Hotel safe
  • Indoor swimming pool
  • Laundry service
  • Non-smoking rooms
  • Parking garage
  • Pets allowed
  • Restaurant
  • Room service
  • Terrace
  • Towels at the pool / beach
  • Washing machine
  • Wellness center / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Central heating
  • Cosmetic mirror
  • Desk
  • Flatscreen TV
  • Hairdryer
  • Internet
  • Ironing board
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Body treatments
  • Hot stone massage
  • Massage
  • Sauna
  • Whirlpool / Hot tub

Accessibility

  • Accessible parking
  • Accessible paths / hallways
  • Deaf accessibility equipment
  • Wheelchair accessible

For children

  • Child / Baby crib

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 12:00

Positive Reviews

Great Level of Service

The general impression of the The Ritz-Carlton Buckhead is that the level of service received by guests is of a very high order, on the rare occasions that there was a legitimate complaint reception staff looked into it and made an adjustment to the bill to compensate. Recent changes of staff had, if anything, improved an already high standard. .

Well Maintained in a Great Location

The hotel is extremely well maintained, with rooms that are clean and luxurious, and of a good size; its location, close to the shopping and restaurant area of Atlanta is a great attraction. The courtesy car was of great benefit to guests.

Good Cuisine

Food and drink were found to be of a very high standard, with the breakfast being found to be exceptional, including a made to order omelette. The bar was also found to be fantastic and a New Year's eve celebration was a great success. .

Negative Reviews

Query re Room Service

There is some misunderstanding as to the provision of room service. The hotel publicity clearly states “24-hour in-room dining” yet when a guest asked for a room service menu, and chased it up after it did not arrive, they were told that there was no room service menu. .

Not Very Helpful

A potential client who asked the hotel to provide something special to celebrate his wife's birthday was disappointed by the lack of a positive response, and went elsewhere. Others who did stay found that the bed was not very comfortable, with flat pillows, and that the air conditioning was not at all effective. .

Expensive

The outside of the hotel is not as attractive as the interior. Guests who went to the lobby bar felt that the drinks there were not all that good, and much too expensive. .

Rating Overview

Rating trivago Rating Index based on 1601 reviews across the web
9 /10
  • Other Sources
    8.8 /10
9 out of 10 based on 1601 reviews