Grand Chancellor Auckland City

1 Hobson StreetAuckland1010New Zealand
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About Grand Chancellor Auckland City

Situated near Viaduct Harbour, the Grand Chancellor Auckland City offers easy access to attractions such as the SkyWalk and the New Zealand Maritime Museum. Amenities at this four-star hotel include fitness and business centres and an indoor pool, sauna, and spa tub.

Accommodation options include downtown studios, one-bedroom suites, and one-bedroom apartments with city or harbour views. Along with air-conditioning, en-suite bathrooms, and balconies, amenities include cable TV, desks, minibars, microwaves, and fridges. Paid Wi-Fi is available.

Facilities at the Grand Chancellor Auckland City include a 24-hour front desk, concierge services, laundry, and luggage storage. Parking and childcare services are available for a fee.

Breakfast is served in the No. 1 Hobson Breakfast Lounge (fees apply). Nearby restaurants include Mecca Viaduct, Baduzzi, and Industry Zen.

This hotel lies within a 20-minute walk of Aotea Square and the Vector Arena, 3.5 miles from Auckland Zoo, and a 15-minute drive from the Stardome Observatory and Planetarium.

Contact

1 Hobson Street, Auckland, 1010, New Zealand
Telephone: +64(9)3561000 | Fax: +64(9)3561001 | Official Homepage

Top amenities

  • WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Concierge
  • Conference rooms
  • Elevator
  • Gym
  • Hairdresser
  • Hotel safe
  • Indoor swimming pool
  • Laundry service
  • Non-smoking rooms
  • Parking garage
  • Restaurant
  • Room service
  • Terrace
  • Washing machine
  • Wellness center / Spa

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Ironing board
  • Kitchen / Kitchenette
  • Microwave
  • Refrigerator
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Sauna
  • Whirlpool / Hot tub

For children

  • Child / Baby crib
  • Childcare / Babysitting

Arrival / Departure

  • Check-in: 14:00
  • Check-out: 10:00

Positive Reviews

Excellent location

Guests have found the location of this hotel appealing, particularly in respect of the proximity to bars, restaurants, and sightseeing. Guests also tend to find that the immediate area is reasonably quiet with limited traffic noise.

Friendly and helpful staff

Overall, guests have rated the standard of service offered by the staff here highly. A friendly welcome seems to come as standard and you will be checked in quickly. Guests have found the staff is happy to help with any questions and/or offer area tips and suggestions.

Enjoyable leisure facilities

Previous guests have enjoyed the leisure facilities at this hotel, often describing the pool and associated amenities such as the sauna and spa tub as clean and well maintained. Guests have also enjoyed the fitness centre and found this reasonably well equipped.

Negative Reviews

Disappointing rooms

The rooms here rarely impress guests. Although some seem to have been updated, the majority appear to look tired and dated. Guests point out various issues caused by a lack of maintenance and have, overall, felt rather disappointed by the quality of the accommodation.

Parking could be better

Guests note that the hotel's parking facility, although secure, is not particularly big and attracts a significant nightly fee. Many guests have chosen to use a public car park and paid around 50% of what the hotel charges.

Poor Wi-Fi service

The Wi-Fi here is a source of frequent disappointment to guests. No free Wi-Fi is available and guests have felt that this was an omission considering the room rates. Furthermore, the Wi-Fi has been found to be rather slow and unresponsive.

Rating Overview

Rating trivago Rating Index based on 1547 reviews across the web
7 /10
  • ebookers.com
    8.0 /10
  • Other Sources
    7.3 /10
7 out of 10 based on 1547 reviews