Candlewood Suites Austin Arboretum-Northwest

9701 Stonelake Blvd.Austin78759USA
Serviced apartment
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About Candlewood Suites Austin Arboretum-Northwest

Candlewood Suites Austin Arboretum – Northwest offers comfortable lodging only 15 minutes from Downtown Austin.

All of the spacious suites feature fully-equipped kitchens, air-conditioning, free high-speed Wi-Fi, cable TV, DVD players and work desks.

The hotel combines convenience and comfort, as it boasts free guest laundry, a 24-hour gym, barbecue grills, luggage storage, and an airport shuttle. The front desk provides board games, DVDs and small appliances, and pets may stay for an additional fee.

Snacks can be purchased at the Candlewood Cupboard, and restaurants within walking distance include Panera Bread, Mighty Fine Burgers, BJ’s Restaurant & Brewhouse and Iron Cactus Mexican Grill & Margarita Bar.

Candlewood Suites Austin Arboretum – Northwest is located in between The Shops at Arbor Walk and the Gateway Shopping Centers, less than three miles from The Domain, the Arboretum at Great Hills Mall and the Austin Art Space Gallery and Studios.

Contact

9701 Stonelake Blvd., Austin, TX, 78759, USA
Telephone: +1(512)3381611 | Fax: +1(512)3389115 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Computer with internet
  • Convenience store
  • Elevator
  • Free WiFi in lobby
  • Gym
  • Hotel safe
  • Laundry service
  • Non-smoking rooms
  • Parking garage
  • Pets allowed
  • Terrace
  • Washing machine

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Cable TV
  • Central heating
  • Desk
  • Internet
  • Kitchen / Kitchenette
  • Microwave
  • Refrigerator
  • Room safe
  • Telephone
  • Television

Accessibility

  • Accessible parking
  • Accessible paths / hallways
  • Deaf accessibility equipment
  • Wheelchair accessible

Arrival / Departure

  • Check-in: 15:00

Positive Reviews

Great for longer stays even

Guests noted that the spacious rooms are stocked with necessary amenities, which means you probably won't need to shop for anything other than food while you're staying here. They pointed out that the hotel staff has great attention to detail, as even such items as dishwashing tablets and microwavable popcorn are provided.

Basic yet lovely amenities

Guests liked the fact that they could rent DVDs from the front desk, grab a snack at the Cupboard and free coffee in the lobby, and utilize the lending locker which features a variety of items like small appliances and board games.

Friendly staff

The hotel staff was reported to be professional, friendly and sincerely interesting in making your stay a pleasant one. Guests stated that they received a lot of helpful information during the check-in process as well as throughout their stay.

Negative Reviews

Daily housekeeping only by request

With this being an extended-stay property, housekeeping services are only provided on a weekly basis, but you may request a more frequent service for a small fee. Guests noted, however, that toiletries, toilet paper and cleaning supplies were not replenished more than once a week, but you may pick up fresh sheets and towels at the front desk.

Occasionally a bit noisy

Some guests pointed out that they were a bit bothered by the humming of the air-conditioners, and they noted that they could also hear some of their neighbors' conversations and TV watching.

Minor room complaints

While most guests found the rooms to be clean, a few noticed a weird odor and some bugs, which was most likely caused by the humidity during the summer months.

Rating Overview

Rating trivago Rating Index based on 992 reviews across the web
8.3 /10
  • Other Sources
    8.2 /10
8.3 out of 10 based on 992 reviews