Hilton Garden Inn Austin Downtown/Convention Center

500 North IH 35Austin78701USA
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About Hilton Garden Inn Austin Downtown/Convention Center

Boasting a vibrant location with lots to do, the Hilton Garden Inn Austin Downtown/Convention Center offers comfortable accommodations and friendly service.

Each room at the Hilton Garden Inn Austin Downtown/Convention Center offers complimentary Wi-Fi and a 42-inch TV. A work desk, microwave, coffee maker and refrigerator are among the other perks offered to guests.

Guests can swim in the pool, or get in their workouts at the fitness center, which is open 24 hours a day. There's also a business center, which is similarly always open. Valet parking is the only option for guests with cars.

Cooked-to-order breakfasts are served at Eighteenth Over Austin, the top-floor restaurant. Also, the 24-hour Pavilion Pantry sells light fare, and beverages are served at the Pavilion Lounge.

An eight-minute drive from Zilker Metropolitan Park, the hotel is a 13-minute walk from the Paramount Theatre.

Contact

500 North IH 35, Austin, TX, 78701, USA
Telephone: +1 5124808181 | Fax: +1 5124577990 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Business center
  • Conference rooms
  • Convenience store
  • Elevator
  • Express check-in / out
  • Free WiFi in lobby
  • Gym
  • Hotel bar
  • Hotel safe
  • Indoor swimming pool
  • Laundry service
  • Non-smoking rooms
  • Parking garage
  • Restaurant
  • Room service
  • Towels at the pool / beach
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Ironing board
  • Microwave
  • Refrigerator
  • Room safe
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Whirlpool / Hot tub

Accessibility

  • Accessible parking
  • Accessible paths / hallways
  • Wheelchair accessible

For children

  • Child / Baby crib
  • Kids' playground

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 12:00

Positive Reviews

This Hotel Offers a Good Location

Guests said this property gave them easy access to nightlife and restaurants, especially when they wanted to explore Sixth Street. Furthermore, due to the close proximity to the convention center, many guests had convenient stays here when attending conferences.

The Check-In Process is Efficient

Because this hotel has individual check-in stations rather than just one desk, guests reported that they were able to check in speedily. Some also appreciated that the setup was more private than most. If you're feeling weary from extended traveling and can hardly wait to get to your room, this hotel has worked out an accommodating system.

The Rooms Offer What Guests Want

There were many comments about how the rooms at this hotel are well equipped with the perks guests want most to help them feel at ease away from home. In particular, guests liked the Keurig coffee makers and the refrigerators, both of which come standard in the rooms.

Negative Reviews

Guests Didn't Like the Valet Charge

There were many unhappy guests in relation to the hotel's valet charge. There is no other option for parking besides using the valet, and some guests felt that the charge for parking was much too high.

The Accommodations Are Overpriced

Numerous guests expressed the opinion that the combined cost of a room and the parking charge made this hotel very overpriced. Some guests even said that they would only stay here again if there were no other choice, because they felt there are comparable rooms elsewhere for less.

The Pool Isn't Great

Guests were not thrilled by the size and setup of the pool. They said it's very small, plus in an area that doesn't get a lot of sunlight. However, it does have a waterfall.

Rating Overview

Rating trivago Rating Index based on 1763 reviews across the web
7.9 /10
  • ebookers.com
    8.0 /10
  • Other Sources
    7.9 /10
7.9 out of 10 based on 1763 reviews