Hilton Garden Inn Austin NW/Arboretum

11617 Research BoulevardAustin78759USA
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About Hilton Garden Inn Austin NW/Arboretum

The Hilton Garden Inn Austin NW/Arboretum received a lobby and room renovation in 2014, resulting in a well kept, thoroughly modern property that offers good service from staff members.

While staying at the Hilton Garden Inn Austin NW/Arboretum, guests can enjoy free Wi-Fi and watch programming on their 32-inch high-definition TVs. The work desk includes nearby task lighting for good visibility, and rooms also have microwaves, coffee makers and refrigerators.

The hotel offers an indoor pool and a fitness center. Furthermore, there's a business center that's open 24 hours.

Guests can get breakfast at the Great American Grill, or order beverages in the Pavilion Lounge. Also, the 24-hour Pavilion Pantry offers meals that are easy to prepare.

Three-and-a-half miles from The Domain, a shopping center, the property is a 13-minute drive from the Republic of Texas Museum.

Contact

11617 Research Boulevard, Austin, TX, 78759, USA
Telephone: +1(512)2411600 | Fax: +1(512)2411606 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Business center
  • Computer with internet
  • Conference rooms
  • Convenience store
  • Elevator
  • Express check-in / out
  • Free WiFi in lobby
  • Gym
  • Hotel bar
  • Hotel safe
  • Indoor swimming pool
  • Laundry service
  • Non-smoking rooms
  • Outdoor swimming pool
  • Parking garage
  • Pets allowed
  • Restaurant
  • Room service
  • Washing machine
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Hairdryer
  • Internet
  • Ironing board
  • Refrigerator
  • Room safe
  • Satellite TV
  • Telephone
  • Television

Wellness / Spa

  • Whirlpool / Hot tub

Accessibility

  • Accessible parking
  • Wheelchair accessible

For children

  • Child / Baby crib

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 11:00

Positive Reviews

Staff Do Their Best to Help

Guests said the staff members were very eager to please, and usually met requests with a pleasant attitude. Because of that great service, many guests said they stay here frequently and gladly do so.

The Lobby is a Great Space

Guests liked how the lobby consistently provides refreshments such as cookies and coffee throughout the day. Generally, guests said the lobby had a nice atmosphere that makes it a good place for lounging. The décor is also very modern.

Ideal If You Want to Stay Outside of Downtown

Many guests specifically chose this property because they had cars and wanted to pick a hotel that was out of the busiest sections of downtown Austin but still within easy access of attractions there. This hotel fits the bill, and guests liked how easy it was to access other parts of Austin when leaving the hotel.

Negative Reviews

The Mattresses Aren't Good

Although this hotel uses mattresses that have an adjustable firmness feature, many guests still found their beds to be too hard. Some also commented that making adjustments as instructed seemed to have little or no effect on comfort.

The Rooms Cost Too Much

Some guests commented that the felt the rooms were overpriced. However, they sometimes mentioned that after expressing a desire to be closer to the downtown nightlife scene. When budgeting for your stay, make sure you contrast the location and amenities with the offered rate to see if the overall experience should be worthwhile.

Breakfast is Not Free

There was frequent feedback from guests who said they expected free breakfast and were upset when they found out it costs extra. However, guests who chose to pay for it were usually satisfied with the offerings.

Rating Overview

Rating trivago Rating Index based on 1600 reviews across the web
8.7 /10
  • Other Sources
    8.4 /10
8.7 out of 10 based on 1600 reviews