JW Marriott Austin

110 East second StreetAustin78701USA
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About JW Marriott Austin

A sleek glass hi-rise with over 1,000 rooms, JW Marriott Austin offers impressive guest services and features more than 40 designated rooms for conferences, weddings, and social events.

Some of the air conditioned rooms and suites have city views. Suites with floor to ceiling windows, plus living and dining areas, also include complimentary meals and access to the Concierge Lounge. Rooms feature a desk, ironing board and access to 24-hour room service.

Parking is an optional service at JW Marriott Austin. A full range of spa treatments is available. There is an outdoor pool and the fitness room is available day and night. The front desk also offers a 24-hour service.

Breakfast choices are available each morning at the on-site Osteria Pronto. Later lunch and dinner menus reflect regional Italian tastes. There are more familiar Texas-themed lunch and dinner choices at the Corner Restaurant.

The grand Texas Capitol is less than a mile from the hotel. Austin Convention Center is a six-minute walk away.

Contact

110 East second Street, Austin, TX, 78701, USA
Telephone: +1(512)4744777 | Fax: +1(512)4742995 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour room service
  • 24-hour reception
  • Airport shuttle
  • Bell service
  • Business center
  • Computer with internet
  • Concierge
  • Conference rooms
  • Convenience store
  • Deck chairs / Lounge chairs
  • Elevator
  • Free WiFi in lobby
  • Gym
  • Hotel bar
  • Hotel safe
  • Indoor swimming pool
  • Laundry service
  • Non-smoking rooms
  • Outdoor swimming pool
  • Parking garage
  • Pool bar
  • Restaurant
  • Room service
  • Terrace
  • Towels at the pool / beach
  • Wellness center / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Flatscreen TV
  • Hairdryer
  • Internet
  • Ironing board
  • Room safe
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Body treatments
  • Hot stone massage
  • Hydrotherapy
  • Massage
  • Whirlpool / Hot tub

Accessibility

  • Accessible parking
  • Accessible paths / hallways

For children

  • Child / Baby crib

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 11:00

Positive Reviews

Shining and sparkling throughout

Guests love the clean-cut sophistication of this enormous and very striking hotel. Everything is said to be in pristine condition and simply sparkles. Guests highlight the fact that the gymnasium equipment is the best that they have used and that this is typical of their assessment of the hotel as a whole. Rooms are enthusiastically included in guests' assessments.

Staff comes up trumps

Throughout the hotel, guests find that staff members are kind, attentive, and friendly. It seems they are efficient too, because everything reportedly runs like clockwork.

Security is the key

Guests say that the need to use the room key in order to access the lift gives a feeling of increased security. Those without a key cannot access the room floors.

Negative Reviews

The signs are not there

Upon arrival, guests are given their room key but only minimal assistance is offered to help them find their room. Guests say that if a staff member is not available to show them to their room, and assist with luggage, much better signage is a very minimal requirement.

Charging for Wi-Fi does not add up

In today’s climate guests say that even the most modest B&B out in the sticks usually supplies free Wi-Fi. Here though, in this sophisticated environment where room rates are not cheap, guests have to dig deeper still into their pockets to pay for this normally free service. Costs here accumulate rapidly, but guests feel that those charges for Wi-Fi just do not add up.

Not Enough Ice Machines

If in the mood for a cold and refreshing drink and are expecting to get ice cubes down the hall, it might not happen since ice machines are not located on every floor. However, a quick ride in the elevator should fix that problem.

Rating Overview

Rating trivago Rating Index based on 1591 reviews across the web
9.2 /10
  • Other Sources
    8.8 /10
9.2 out of 10 based on 1591 reviews