Napa Mermaid Hotel & Suites

45, Kryou Nerou, PO Box 30505Ayia Napa5330Cyprus
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About Napa Mermaid Hotel & Suites

Napa Mermaid Hotel & Suites is an award-winning hotel in Agia Napa that boasts two amazing pools, an outdoor and a heated indoor pool. The Grecian Beach is only a two-minute walk from the establishment.

All rooms are spacious and have minimalistic yet elegant designs. They are stylishly decorated using linens with warm colours and wooden furniture. In addition, each room is equipped with an LCD television, tea & coffee making facilities, a minibar, and a private balcony.

The hotel features a gymnasium and a floodlit tennis court. The wellness centre houses a sauna, fitness centre, steam bath, and Jacuzzi. Furthermore, it offers relaxing massages and beauty treatments.

Flavours Restaurant offers a wide range of international dishes. White Linen Restaurant is a seasonal restaurant. In addition, you can have great drinks at Andama Cocktail Bar or Bubbles Pool Bar.

From Napa Mermaid Hotel & Suites, Thalassa Museum and Limanaki Beach can be reached through a five-minute drive.

Contact

45, Kryou Nerou, PO Box 30505, Ayia Napa, 5330, Cyprus
Telephone: +357(23)721606 | Fax: +357(23)721909 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Airport shuttle
  • Beach / Sun umbrellas
  • Bell service
  • Bungalows
  • Business center
  • Computer with internet
  • Concierge
  • Conference rooms
  • Convenience store
  • Deck chairs / Lounge chairs
  • Elevator
  • Express check-in / out
  • Free WiFi in lobby
  • Gym
  • Hairdresser
  • Hotel bar
  • Hotel safe
  • Hypoallergenic rooms
  • Indoor swimming pool
  • Laundry service
  • Non-smoking rooms
  • Outdoor swimming pool
  • Parking garage
  • Pool bar
  • Restaurant
  • Room service
  • Terrace
  • Towels at the pool / beach
  • Wellness center / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Balcony / Patio
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Flatscreen TV
  • Free WiFi in rooms
  • Hairdryer
  • Hypoallergenic bedding
  • Internet
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Beauty salon
  • Body treatments
  • Massage
  • Sauna
  • Steam room
  • Turkish bath / Hammam
  • Whirlpool / Hot tub

Accessibility

  • Accessible parking
  • Accessible paths / hallways
  • Wheelchair accessible

Arrival / Departure

  • Check-in: 14:00
  • Check-out: 12:00

Positive Reviews

Lovely and refreshing pool area.

Napa Mermaid invites you to an invigorating swim through its large outdoor pool and indoor pool with a heating system. There is always a sun lounger for everyone and a pool for the kids. Moreover, an amazing water park can be reached within ten minutes.

Hotel is ideal for special events.

There are a lot of special events such as weddings and birthday parties held in this hotel. The state of the art facilities highly contribute to the success of these events. Furthermore, the organisers are brilliant and are very open to suggestions.

Experience a five-star treatment.

This hotel may not have a five-star status, but it gives you a five-star experience. It offers great deals. However, the best asset of this hotel is its staff. The employees treats you like family, pays attention to detail, and are multi-lingual.

Negative Reviews

Issues with the toilets.

Some previous guests leave tissues on the toilet. Moreover, some of the toilet bowls have dark marks on them. If this bothers you, contact the staff on the front desk. A cleaner will be sent immediately to clean the bathroom.

Minor issues with the windows.

The atmosphere will definitely improve if the hotel undergoes a refurbishment to increase the size of the windows since they are small. However, the natural light can still enter your room. Moreover, the ventilation is quite good since the air conditioners work well.

Cracked tiles.

There are times when there are a few broken glasses or cracked tiles in the rooms. You have to be extremely careful especially if you have your kids with you. You are encouraged to carefully inspect the rooms upon arrival. If there is any problem, notify the staff to get rid of it.

Rating Overview

Rating trivago Rating Index based on 1916 reviews across the web
9.1 /10
  • ebookers.com
    9.3 /10
  • Other Sources
    9.0 /10
9.1 out of 10 based on 1916 reviews