Best Western PLUS Hill House

700 Truxtun AvenueBakersfield93301USA
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About Best Western PLUS Hill House

Convenient to the Rabobank Arena, the full service Best Western Plus Hill House offers traditional rooms with mini refrigerators and an on-site family restaurant.

The well-appointed guest rooms include high speed internet access, flat screen TVs, desks, mini fridges and coffee makers. Upgraded rooms have balconies.

The Best Western Plus Hill House offers a full-service business center and meeting facilities. Guests can also enjoy the outdoor swimming pool and exercise facility. The hotel has additional parking for trucks and RVs.

Guests receive a free hot breakfast and can enjoy casual dining in the on-site family restaurant.

Bakersfield is considered the capital of the California country music scene and the Best Western Plus Hill House is the perfect location for taking in a show at Buck Owens Crystal Palace music hall or attending events at the Rabobank Arena, Theater and Convention Center.

Contact

700 Truxtun Avenue, Bakersfield, CA, 93301, USA
Telephone: +1(661)3274064 | Fax: +1(661)3271247 | Official Homepage

Top amenities

  • WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Business center
  • Computer with internet
  • Concierge
  • Conference rooms
  • Deck chairs / Lounge chairs
  • Express check-in / out
  • Gym
  • Hotel bar
  • Hotel safe
  • Laundry service
  • Non-smoking rooms
  • Outdoor swimming pool
  • Parking garage
  • Pets allowed
  • Restaurant
  • Room service
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Ironing board
  • Refrigerator
  • Room safe
  • Satellite TV
  • Telephone
  • Television

Accessibility

  • Accessible parking
  • Accessible paths / hallways
  • Deaf accessibility equipment
  • Wheelchair accessible

For children

  • Child / Baby crib

Positive Reviews

Checks All The Boxes

Guests enjoyed the spacious and comfortable rooms, described the breakfast as plentiful and well prepared, appreciated the ample parking and enjoyed cooling off in the pool. They liked the friendly staff, especially MariBell at the front desk, and most said the Best Western Plus Hill House fit all their requirements for a pleasant stay.

Great Location

Whether they were visiting Bakersfield on business, in town to attend a concert or just passing through, guests appreciated the hotel's freeway close location and proximity to downtown restaurants and amenities. The ample parking with spaces for trucks and RVs was also appreciated.

Praise From Frequent Guests

Some guests who have frequently stayed at this establishment were surprised at the negative reviews posted about the quality of service and accommodations. Repeat guests had high praise for the friendly staff and several described efforts that went above and beyond the call of duty. Business travelers said they happily return to the hotel whenever they're in Bakersfield.

Negative Reviews

Questionable Location

Some guests described the area around the hotel as creepy and questionable, others said they wouldn't walk out alone at night.

No Service For Some

While many guests had high praise for the hotel staff, others complained of rude and indifferent service. Some reported that the complimentary breakfast wasn't mentioned at check in and that the front desk staff could benefit from additional training. Some guests also reported stained carpets and minor housekeeping details and said the staff were not responsive to complaints. The hotel has no elevators which bothered some guests who said this should also have been noted at check-in.

What's Cooking?

Guests complained of food odors in the hotel's public spaces. Some weren't thrilled by the hot breakfast which they said was served cold, others reported non working juice and coffee machines.

Rating Overview

Rating trivago Rating Index based on 1732 reviews across the web
7.8 /10
  • Expedia
    7.8 /10
  • Hotels.com
    7.8 /10
  • Zoover
    7.8 /10
  • ebookers.com
    10 /10
  • Other Sources
    7.7 /10
7.8 out of 10 based on 1732 reviews