Holiday Inn Express Baltimore-Downtown

221 North Gay StreetBaltimore21202USA
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About Holiday Inn Express Baltimore-Downtown

Housed in an ornate building dating back to the 1920s, the Holiday Inn Express Baltimore-Downtown places guests near Harborplace and the National Aquarium. The hotel features business and fitness centers and garaged parking (extra fee).

Rooms offer conveniences such as desks, satellite TV, microwaves, and mini-fridges. Guests also benefit from triple sheeted beds, tea and coffee making facilities, and complimentary Wi-Fi.

Facilities at the Holiday Inn Express Baltimore-Downtown include 24-hour front desk services, safe deposit boxes, and coin-op laundry equipment. The hotel also offers a local shuttle service.

The hotel offers a complimentary buffet breakfast. Plus, guests may choose to dine at nearby restaurants such as the B&O American Brasserie and Tio Pepe.

Destinations such as the Port Discovery Children’s Museum, the Maryland Science Center, the USS Constellations, and Mount Vernon are within a ten to 20-minute walk of the hotel. The John Hopkins Hospital is also nearby.

Contact

221 North Gay Street, Baltimore, MD, 21202, USA
Telephone: +1(410)4008045 | Fax: +1(410)4647130 | Official Homepage

Top amenities

  • WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Business center
  • Computer with internet
  • Concierge
  • Conference rooms
  • Elevator
  • Express check-in / out
  • Gym
  • Laundry service
  • Non-smoking rooms
  • Parking garage
  • Pets allowed
  • Washing machine
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Ironing board
  • Microwave
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Whirlpool / Hot tub

Accessibility

  • Accessible parking
  • Accessible paths / hallways
  • Deaf accessibility equipment
  • Wheelchair accessible

For children

  • Child / Baby crib

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 12:00

Positive Reviews

Friendly welcome and service

Guests are frequently impressed by the standard of service, describing the staff as offering a warm welcome and friendly service. The staff frequently acknowledge guests by name and are on hand to ensure you have everything you need.

Good quality rooms

The quality of the rooms tends to please guests. Comfort and cleanliness seem like they are part of the deal, but guests also mention that the rooms are spacious and in most cases reasonably quiet. Also of note are the good quality beds, large TVs with HBO, and the reliable Internet access.

Convenient location near attractions

Guests are reasonably complimentary about the location of the hotel. It may not put you as close to attractions as you might anticipate, but main destinations are within easy reach. For example, the harbor area is just a few blocks away. The hotel's shuttle service can help you explore further afield.

Negative Reviews

Some guests didn't like neighborhood

Although guests appreciate that the location of this hotel is convenient for visiting area attractions, some question the appeal of the immediate neighborhood. Reviews suggest the area is sketchy. This led a number of guests to feel unsafe while walking in the area.

Parking may disappoint

Guests were disappointed to have to pay extra for parking at the hotel, and some felt the charge was high. Furthermore, there doesn't appear to be any security when entering or exiting the parking area. Guests are of the opinion that this should be provided, especially since the hotel charges for parking.

Occasional delays at check-in

Guests occasionally mention that they encountered a delay when trying to check in, mainly due to the fact that there was only one person manning the desk and trying to do everything themselves. Other than this issue, the service is great.

Rating Overview

Rating trivago Rating Index based on 1106 reviews across the web
7.9 /10
  • ebookers.com
    9.0 /10
  • Other Sources
    7.8 /10
7.9 out of 10 based on 1106 reviews