Moose Hotel & Suites

345 Banff AvenueBanffT1L 1H8Canada
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About Moose Hotel & Suites

Moose Hotel & Suites is a mountain resort with several outdoor hot pools, an on-site restaurant and wellness including a fitness centre and spa. The hotel is situated on Banff Avenue, less than five minutes’ walk from the centre of Banff.

Moose Hotel & Suites is home to 174 suites and rooms, featuring private bathrooms with rain showers, luxury beds, air conditioning, coffee and tea-making facilities, and irons with ironing boards. Some suites include kitchens and gas fireplaces.

The elegant mountain property offers complimentary Wi-Fi, on-site parking, Tesla charging parking stalls, meeting rooms, and laundry facilities. There is also a sauna and numerous pools, both indoor and outdoor.

The on-site restaurant specialises in Italian cuisine and offers breakfast, lunch and dinner menus along with room service.

The hotel’s prime location puts guests within only a few minutes’ walk of restaurants and shops. Attractions such as Bow Falls and Banff Upper Hot Springs can be reached in 10 minutes by car.


345 Banff Avenue, Banff, T1L 1H8, Canada
Telephone: +1 4037622638 | Fax: +1 4037624763 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Business center
  • Conference rooms
  • Deck chairs / Lounge chairs
  • Elevator
  • Free WiFi in lobby
  • Hotel bar
  • Hotel safe
  • Hypoallergenic rooms
  • Indoor swimming pool
  • Laundry service
  • Non-smoking rooms
  • Outdoor swimming pool
  • Parking garage
  • Pets allowed
  • Restaurant
  • Room service
  • Terrace
  • Towels at the pool / beach
  • Washing machine
  • Wellness center / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Balcony / Patio
  • Bathroom with shower
  • Cable TV
  • Cosmetic mirror
  • Desk
  • Electric kettle
  • Flatscreen TV
  • Free WiFi in rooms
  • Hairdryer
  • Hypoallergenic bedding
  • Internet
  • Ironing board
  • Microwave
  • Refrigerator
  • Room safe
  • Telephone
  • WiFi in rooms

Wellness / Spa

  • Body treatments
  • Massage
  • Sauna
  • Whirlpool / Hot tub


  • Accessible parking
  • Accessible paths / hallways

For children

  • Child / Baby crib

Arrival / Departure

  • Check-in: 16:00
  • Check-out: 11:00

Positive Reviews

Spacious, well-appointed and comfortable

Guests can find only positives about the rooms at this hotel, which offer plenty of space, all the furnishings and appointments necessary to ensure travellers are content, and are tastefully decorated in an appealing modern mountain lodge style. Guests note that the beds are particularly comfortable, the rain showers are excellent and inclusions such as tea and coffee-making facilities are a considerable bonus.

Outdoor hot pools a hit

Travellers frequently mention the superb facilities at this hotel, often focusing on the three outdoor hot pools in particular. There are three outdoor hot pools at the accommodation, including two on the rooftop with outstanding views of the surrounding mountain ranges – perfect for guests to relax and unwind. Guests also point to the restaurant as a highlight, commending the food and service.

Excellent location

From the hotel it is only a few minutes’ walk to the centre of Banff, while attractions outside the town are just a short drive away. There are also public transport and shuttle links in the immediate vicinity that add convenience.

Negative Reviews

A little pricey

While guests generally recommend the hotel very highly, some travellers find it quite expensive and the value for money a little poor.

Busy staff

Guests say the service can be a touch under par at times, with a general feeling that staff may be tired of dealing with the large numbers of tourists that pass through the area.

Rating Overview

Rating trivago Rating Index based on 2725 reviews across the web
9.3 /10
  • Expedia
    9.4 /10
    9.3 /10
    10 /10
  • Other Sources
    8.7 /10
9.3 out of 10 based on 2725 reviews