Mount Royal Hotel

138 Banff AvenueBanffT1L 1A7Canada
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About Mount Royal Hotel

The Mount Royal Hotel in Banff overlooks the Rocky mountains providing the perfect outdoor retreat for the active traveller.

Moderns rooms feature a flat screen TV, air-conditioning, coffee machine, work desk and private bathroom with hair dryer and complimentary accessories.  Suites also include separate living areas.

Relax after an adventurous day in the hot tub or sooth weary muscles in the sauna or steam room. The 24-hour reception can also arrange dry cleaning and laundry services. Parking and Wi-Fi are free.

The Mount Royal Hotel's restaurant serves breakfast and dinner and there are a number of popular local restaurants close by.  The hotels bar is also a popular place for an apres ski or evening drink.

The hotel is close to local attractions such as the Cave and Basin National Historic Site and the Whyte Museum. Calgary international airport is 67.8 miles from the hotel.


138 Banff Avenue, Banff, T1L 1A7, Canada
Telephone: +1(403)7623331 | Fax: +1(403)7628938 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Airport shuttle
  • Concierge
  • Conference rooms
  • Disco / Nightclub
  • Elevator
  • Free WiFi in lobby
  • Hairdresser
  • Hotel bar
  • Hotel safe
  • Hypoallergenic rooms
  • Laundry service
  • Non-smoking rooms
  • Restaurant
  • Washing machine
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Flatscreen TV
  • Free WiFi in rooms
  • Hairdryer
  • Hypoallergenic bedding
  • Internet
  • Ironing board
  • Refrigerator
  • Room safe
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Beauty salon
  • Whirlpool / Hot tub


  • Accessible parking
  • Accessible paths / hallways
  • Deaf accessibility equipment

Arrival / Departure

  • Check-in: 16:00
  • Check-out: 11:00

Positive Reviews

Great Location

A number of previous guests to the hotel made specific comments on its central town location as being very convenient during their stay.  The easy and fast shuttle to the ski fields and mountains was also mentioned as a highlight across reviews.

Super Helpful Staff

The staff at the hotel rated highly across a number of reviews with many previous guests singling out the reception and concierge staff as being particularly helpful and only too happy to go above and beyond their duties to ensure that guests had a comfortable stay.

Recent Renovations

Some guests who were fortunate to stay in recently renovated rooms left comments in their reviews that the hotel had obviously put a lot of effort and thought into the upgrades and this translated into a comfortable stay for a number of guests.

Negative Reviews

A Little Over-rated

Some guests to the hotel commented that for the price paid the room and amenities where not up to the standard expected, with many previous guests complaining that the room was small, that it was difficult to maintain a constant temperature (because of the age of the heating/cooling system) and that there were multiple stains on toilets which needed attention.

Signs of Neglect

Some previous guests commented that they felt that the hotel had let its up-keep slip with some saying that there were cracks in the ceiling and peeling paint on the walls which left guests feeling that the hotel was in generally poor shape and in need of some TLC.

Lack of Comfort

Some guests made specific remarks in their reviews about their disappointment at the lack of overall comfort mostly because of the lack of sound proofing between rooms and common areas (particularly on lower floors) and lack of frequent changes of linens and towels

Rating Overview

Rating trivago Rating Index based on 2571 reviews across the web
8.6 /10
  • Expedia
    9.0 /10
    9.1 /10
    7.3 /10
  • Zoover
    7.0 /10
  • Other Sources
    7.4 /10
8.6 out of 10 based on 2571 reviews