the Rimrock Resort Hotel

Mountain AvenueBanffT1L 1J2Canada
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About the Rimrock Resort Hotel

the Rimrock Resort Hotel is a luxury property situated in the town of Banff that features an indoor pool, a full spa, a hot tub, a restaurant and bar and spectacular views of the rocky mountains and surrounding forest.

Non-smoking rooms feature a flat-screen television with cable channels and pay movies, air conditioning, a hair dryer, premium bedding, blackout drapes, coffee and tea facilities, designer toiletries and a refrigerator.

Services and amenities offered at the hotel include a sauna, fitness center, massage services, ski storage, complimentary Wi-Fi, room service, 24-hour front desk, currency exchange, ATM machine, concierge service and laundry facilities.

Eden is the on-site, fine dining restaurant that features French cuisine and an excellent wine selection.

the Rimrock Resort Hotel is located close to The Fairmont Banff Springs Golf Course, Mount Norquay Ski Resort, Upper Hot Springs and the Banff Gondola. Hiking, rafting, kayaking and mountain biking are just a few a the outdoor activities enjoyed in the area.


Mountain Avenue, Banff, T1L 1J2, Canada
Telephone: +1(403)7623356 | Fax: +1(403)7624132 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour room service
  • 24-hour reception
  • Airport shuttle
  • Bell service
  • Business center
  • Computer with internet
  • Concierge
  • Conference rooms
  • Convenience store
  • Deck chairs / Lounge chairs
  • Elevator
  • Express check-in / out
  • Free WiFi in lobby
  • Gym
  • Hotel bar
  • Hotel safe
  • Indoor swimming pool
  • Laundry service
  • Non-smoking rooms
  • Parking garage
  • Restaurant
  • Room service
  • Terrace
  • Towels at the pool / beach
  • Wellness center / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Cosmetic mirror
  • Desk
  • Electric kettle
  • Flatscreen TV
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Ironing board
  • Refrigerator
  • Room safe
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Body treatments
  • Hot stone massage
  • Massage
  • Sauna
  • Steam room
  • Whirlpool / Hot tub


  • Accessible parking
  • Accessible paths / hallways
  • Wheelchair accessible

For children

  • Child / Baby crib
  • Childcare / Babysitting

Arrival / Departure

  • Check-in: 16:00
  • Check-out: 12:00

Positive Reviews

Delicious, Well-presented Meals

The meals served at Rimrock Resort are so exquisitely-presented that they look almost too good to eat. The food is delicious and plentiful and the service was excellent. .

Amazing Staff who Help Create a Wonderful Ambiance

The ambiance at the hotel is upbeat and positive mostly due to the friendly and always smiling staff who make guests feel right at home. Staff go above and beyond to ensure guests are looked after, they provide a quick and easy check-in, they are knowledgeable about the area and they deal with any issues that arise right away.

So Much to Do and Everything is so Close

Guests reported that many attractions, restaurants and shops are located nearby and it's very easy to get around the area but one doesn't really need to leave the resort as there is so much to do there. The grounds are well-maintained and relaxing, the swimming pool is clean and warm, the fitness center is modern and well-equipped and the spa offers a wide range of services. .

Negative Reviews

Lots of Noise Around the Hotel

It can get noisy around Rimrock Resort at times. Voices can be heard through the walls that don't seem to be very soundproof, there is a lot of loud sounds coming from the boiler room and the heating system and pipes are loud.

The Spa is Uncomfortable

Guests reported that the spa was an uncomfortable experience. Massages are administered in an unused guest rooms instead of a rooms designated for the purpose, the rooms are too cold, the lighting was too bright and there was a lack of atmosphere that would be expected in a spa.

Small Rooms are Dated and Unkempt

The guest rooms are very small with little room to move about and store personal items. Guests also reported that the decor is very dated, there is a lot of dust in the rooms, there seems to be water damage in the bathroom and the heating and cooling systems don't work properly. .

Rating Overview

Rating trivago Rating Index based on 2554 reviews across the web
9 /10
  • Expedia
    9.0 /10
    9.1 /10
  • Zoover
    8.3 /10
    9.0 /10
  • Other Sources
    8.8 /10
9 out of 10 based on 2554 reviews