Swiss-Belhotel Harbour Bay

Jl. Duyung Sei JodohBatu Ampar29432Indonesia
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About Swiss-Belhotel Harbour Bay

Classy Swiss-Belhotel Harbour Bay combines a luxurious hotel with a shopping mall and trade centre. Ideally located for exploring Batam, the four-star hotel offers complimentary Wi-Fi and 24-hour room service.

All 179 stylish rooms feature LCD TV, air-conditioning, in-room safe, minibar and tea and coffee making facilities. Some boast pool views. Suites feature elegantly-designed living spaces.

Swiss-Belhotel Harbour Bay boasts an outdoor pool with a stylish sun terrace. Other amenities include a fitness room and a massage service as well as a business centre and conference facilities.

Dine at the hotel’s Red Lotus Restaurant and enjoy authentic Chinese cuisine. The cosy Swiss-Café Restaurant serves Asian, Indonesian and European dishes, in addition to its signature buffet breakfast.

From this Batam Island hotel, Harbour Bay Ferry Terminal is 0.3 miles, Maha Vihara Duta Maitreva Monastery is 3.6 miles away and Tering Bay International Golf Course is 18 miles away.


Jl. Duyung Sei Jodoh, Batu Ampar, 29432, Indonesia
Telephone: +62(778)7415888 | Fax: +62(778)7415889 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • 24-hour room service
  • Airport shuttle
  • Beach / Sun umbrellas
  • Business center
  • Computer with internet
  • Concierge
  • Deck chairs / Lounge chairs
  • Elevator
  • Free WiFi in lobby
  • Gym
  • Hotel bar
  • Hotel safe
  • Laundry service
  • Non-smoking rooms
  • Outdoor swimming pool
  • Parking garage
  • Restaurant
  • Room service
  • Terrace
  • Towels at the pool / beach
  • Wellness center / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Central heating
  • Desk
  • Electric kettle
  • Free WiFi in rooms
  • Hairdryer
  • Refrigerator
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Massage


  • Accessible parking

Arrival / Departure

  • Check-in: 14:00
  • Check-out: 12:00

Positive Reviews

Awesome Accommodation

Stylish rooms make a lasting impression on most travellers, with their super-modern décor and bags of space. Guest's appreciate the cable TV, fast Wi-Fi, super-strength air-conditioning and plush beds. Sparklingly-clean bathrooms are oft mentioned in reviews, as well as the opulent oversized bathtubs therein.

By Foot and Ferry

For Batam Island weekend getaways, Swiss-Belhotel Harbour Bay scores high for its location, within walking distance of local precinct Harbour Mall, several beachfront seafood restaurants including the popular Wey Wey, and the island's main ferry terminal with boats offering day trips to and from Singapore.

Wake and Feast

This hotel's truly international breakfast offering whets most guests' appetites. Reviewers rave about the tempting array of items available, in particular the sweet pastries and cakes, the fresh fruit with blenders for making healthy juices, the excellent sushi and hot cooked items including fried rice and noodles.

Negative Reviews

Snail-Slow Room Service

Reviewers occasionally grouse about the room service delivery times, with some having to wait up to an hour for meals to arrive. A few guests have expressed annoyance at having to call forgetful front desk staff several times to get additional items brought up to their room.

Where's my View?

Not all rooms at this hotel come with pleasant views. Many reviewers expecting lush tropical greenery felt short-changed opening their curtains to a wall or abandoned, unkempt spaces, with some claiming they had to travel out of the locale to witness the bountiful beauty of Batam.

Pretty Poor Pampering

Spa-goers occasionally balk at the price and quality of treatments offered at this hotel's health club. Some claim staff are unwelcoming and prone to cutting treatments short, while others gripe about having to ask for simple things such as towels, initial health checks or specific aromatherapy oils.

Rating Overview

Rating trivago Rating Index based on 847 reviews across the web
8.3 /10
  • Expedia
    8.4 /10
    8.4 /10
  • Other Sources
    8.1 /10
8.3 out of 10 based on 847 reviews