Mercure Hotel Chateau Berlin am Kurfuerstendamm

Knesebeckstraße 38-49Berlin10719Germany
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About Mercure Hotel Chateau Berlin am Kurfuerstendamm

A stylish four-star hotel with private parking, the Mercure Chateau Berlin am Kurfuerstendamm is steps from the famous Ku-damm shopping district and KaDeWe.

The spacious, air-conditioned guest rooms feature a functional work space with free Wi-Fi, a comfortable seating area, and a flat-screen cable television. Privilege Rooms additionally offer a sofa bed and a private balcony.

The Mercure Chateau Berlin am Kurfuerstendamm welcomes pets (and their human companions) with a 24-hour front desk and concierge services.

Several of the city's most popular restaurants are within walking distance, including Heising, Marjellchen, and Dicke Wirtin.

The Berlin Zoo is 16 minutes away on foot. The Berlin Philharmonic, Potsdamer Platz, Topography of Terror, and the German Museum of Technology are also within a short drive or accessible via the city's excellent public transportation system.

Contact

Knesebeckstraße 38-49, Berlin, 10719, Germany
Telephone: +49(30)88911980 | Fax: +49(30)889119815 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Bell service
  • Business center
  • Computer with internet
  • Concierge
  • Conference rooms
  • Elevator
  • Express check-in / out
  • Free WiFi in lobby
  • Hotel safe
  • Hypoallergenic rooms
  • Laundry service
  • Non-smoking rooms
  • Parking garage
  • Pets allowed
  • Room service
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Cable TV
  • Central heating
  • Cosmetic mirror
  • Desk
  • Flatscreen TV
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Ironing board
  • Refrigerator
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Accessibility

  • Accessible parking
  • Accessible paths / hallways
  • Wheelchair accessible

For children

  • Child / Baby crib

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 12:00

Positive Reviews

Shop till you drop...

The hotel's location in Charlottenburg works well for shoppers, who find that KaDeWe and Ku-damm are both within a comfortable walk. Drivers appreciate that the hotel offers a large, well-lit parking lot, and intrepid travellers who don't mind switching trains or walking about ten minutes to the SavignyPlatz S-Bahn station say the hotel offers a good base for sightseeing, too.

The most important meal of the day...

The breakfast buffet earns high marks for the wide variety and quality of its dishes, though guests who find it too pricey advise that the bakery in the supermarket downstairs is also very good, and that the staff is happy to recommend nearby restaurants as well as provide assistance with sightseeing plans or other travel arrangements.

Lots of room to relax...

Guests often describe the rooms as clean, comfortable, and spacious, especially by European standards for a big city like Berlin. Guests who stay in the Privilege Rooms enjoy the city view from the balcony.

Negative Reviews

Time for a new look...

The homey French Provincial decor in the guest rooms is widely described as outdated and worn. Guests also hope the hotel's next renovation will swap out the two single beds pushed together in favour of queen or king-size beds.

Where there's smoke...

Guests note that the hotel offers a mix of smoking and non-smoking rooms, and committed non-smokers have been put off by the odour and the appearance of housekeeping staff smoking in the hallways.

Patience is a virtue...

The slow, unreliable Wi-Fi and reportedly "ancient" elevators have tried the patience of more than a few travellers. Guests are sometimes also disappointed in the absence of typical four star amenities such as a full-service restaurant, gym, bell service, or pool.

Rating Overview

Rating trivago Rating Index based on 1837 reviews across the web
7.7 /10
  • lovevacations
    8.0 /10
  • ebookers.com
    6.7 /10
  • Other Sources
    7.6 /10
7.7 out of 10 based on 1837 reviews