Best Western Plus Kelly Inn & Suites

4915 Southgate DriveBillings59101USA
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About Best Western Plus Kelly Inn & Suites

Best Western Plus Kelly Inn & Suites is a lodge-style hotel in Billings, located off I-90 and 2.5mi from the Moss Mansion. The pet-friendly property features indoor pool, fitness center and hot tub.

All the rooms feature rustic lodge décor with flat-screen TVs, free Wi-Fi, coffee maker, microwave, mini-refrigerator and hairdryer. Suits feature added Jacuzzi and fireplace among other facilities.

The smoke-free property provides free airport/local shuttle, buffet breakfast and parking. Other facilities include waterpark funland for kids, Wi-Fi in public areas, business center and a 24-hour front desk.

Many fast food joints as well as fine-dining restaurants offering various cuisines from Italian to Chinese are located within walking distance from the hotel.

Yellowstone Art Museum (5.3 mi), Billings Logan International Airport (7.3 mi) and Rimrock Opera is 2.9 mi from Best Western Plus Kelly Inn & Suites. Other nearby attractions are Rimrock Mall (2.9 mi), Skypoint (2.9 mi) and Billings Symphony (3.3 mi).


4915 Southgate Drive, Billings, MT, 59101, USA
Telephone: +1(406)2569400 | Fax: +1(406)2569405 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Airport shuttle
  • Business center
  • Computer with internet
  • Conference rooms
  • Elevator
  • Express check-in / out
  • Free WiFi in lobby
  • Gym
  • Hotel safe
  • Indoor swimming pool
  • Laundry service
  • Non-smoking rooms
  • Parking garage
  • Pets allowed
  • Washing machine
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Central heating
  • Desk
  • Electric kettle
  • Flatscreen TV
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Ironing board
  • Microwave
  • Refrigerator
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Whirlpool / Hot tub


  • Accessible parking
  • Accessible paths / hallways
  • Wheelchair accessible

Arrival / Departure

  • Check-in: 16:00

Positive Reviews

Excellent Place with Amazing Facilities

Guests loved their stay at Best Western Plus Kelly Inn & Suites and liked many things about the hotel like great lobby decor with a relaxing country lodge feeling, large, clean rooms and comfortable beds, pet-friendly services and quality guest service. Family guests loved the large sized water park for the kids in pool area and hot tub was pretty amazing as well.

Fabulous Customer Service

The staff is very helpful and friendly at Best Western Plus Kelly Inn & Suites. By taking care of small little guests needs to even providing directions to nearby locations, staff proves that they put hospitality above everything else. From extending warm welcome to sorting minor issues like room change and even first-aid help; the staff proves its efficiency.

Excellent Breakfast

Guests loved the breakfast buffet at the hotel which had a huge selection of breakfast items and everything tastes awesome. It was plentiful and everything was fresh. The staff at breakfast was very friendly and helpful.

Negative Reviews

Water Park instead of Pool, Not for Adults

The "indoor pool" is actually a water park funland for the kids which is great for families traveling with children. However, for adults staying at hotel, pool area was dismaying as the kids' water park was not suitable. Couples didn't enjoy the pool area much.

Few Lacking Facilities

Although guests loved their stay at the hotel some of them had few issues like unfixed tub drain, cobwebs on lamp shades, not very clean things around the room, no movie service in the room TV. However, these minor issues did not affect the overall experience.

Noise in the Rooms

Few guests felt uncomfortable with too much noise in the hotel rooms. There is train noise, pets' noise from other rooms, and kids running in the pool till late.

Rating Overview

Rating trivago Rating Index based on 788 reviews across the web
8.8 /10
    10 /10
  • Other Sources
    8.6 /10
8.8 out of 10 based on 788 reviews