Hotel Indigo Boston Garden - an IHG hotel

280 Friend StreetBoston02114USA
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About Hotel Indigo Boston Garden - an IHG hotel

Located opposite TD Garden, the Hotel Indigo Boston Garden offers easy access to attractions such as Quincy Trail and Beacon Hill. On-site facilities include 24-hour fitness and business centers.

Rooms benefit from cable TV, Internet access, and coffee makers. Some add kitchenettes and desks. There are also a number of suites with extra living space and pull-out sofas.

Facilities at the Hotel Indigo Boston Garden include concierge services, laundry pickup, and a gift shop. The hotel also offers a shuttle service to Massachusetts General Hospital. Self-parking attracts a surcharge.

A hot breakfast is included in the room rate. Plus, the hotel is near dining spots such as  Porters Bar and Grill, The Harp, and Finch.

The hotel lies within one mile of Boston National Historic Park, the Bunker Hill National Monument, Faneuil Hall, and Boston Common. Harvard University is three miles from the property.


280 Friend Street, Boston, MA, 02114, USA
Telephone: +1 6177205544 | Fax: +1 6177237784 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • Business center
  • Concierge
  • Conference rooms
  • Elevator
  • Free WiFi in lobby
  • Gym
  • Non-smoking rooms
  • Parking garage
  • Pets allowed
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Ironing board
  • WiFi in rooms


  • Accessible paths / hallways

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 11:00

Positive Reviews

Located near attractions

Although a number of guests found the immediate neighborhood of this hotel less than inviting in the evening, many comment that it does at least offer an excellent base from which to explore the city during the day. Many attractions are within a 20-minute walk.

Enjoyable breakfast

Many guests comment favorably about the standard of breakfast. The space in which it is served is described as quite small, but it does seem that the hotel manages to offer plenty of choices regardless. Guests say there is something for everyone, including a sufficient amount of healthier options.

Friendly front desk staff

The front desk staff seem to be on the ball when it comes to ensuring guests are happy. They offer a warm welcome and seem to be suitably attentive throughout the duration of a guest's stay. Also, those guests who brought problems to the attention of staff comment that the issues were dealt with sympathetically.

Negative Reviews

Updates required

Numerous guests find this hotel is in need of some updates and renovation work. The hallways are well used and the elevators are very slow. Plus, furniture in the rooms and suites is often described as dated. Bathrooms, in particular, look especially old and tired.

Issues with housekeeping

Several guests mention that the housekeeping staff isn't averse to slamming doors and hoovering halls enthusiastically early in the morning. Unfortunately, that enthusiasm doesn't always carry across to the guest rooms where problems include stained bedding and mattress pads, stray hairs, and haphazard service times.

Street noise

Guests frequently mention that there is an excessive amount of street noise to contend with at this hotel. Even guests who stayed on one of the upper floors report being able to hear traffic noise and the sound of drunks singing loudly.

Rating Overview

Rating trivago Rating Index based on 1467 reviews across the web
7.8 /10
  • Holiday Inn Express
    8.2 /10
  • Hotel Indigo
    8.2 /10
  • Catch it
    6.2 /10
  • Other Sources
    7.4 /10
7.8 out of 10 based on 1467 reviews