Holiday Inn Franklin - Cool Springs

1738 Carothers ParkwayBrentwood37027USA
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About Holiday Inn Franklin - Cool Springs

Located just off I-65, Holiday Inn Franklin - Cool Springs is right in the heart of the business district and very close to CoolSprings Galleria and Aspen Grove Park.

All the 106 rooms at the hotel have the comforts of a refrigerator, microwave, Coffeemaker, free Wi-Fi and satellite TV. Upgraded rooms also have a bath tub and sofa-bed.

The hotel as an on-site restaurant/bar, outdoor pool, 24 hour fitness center, business center and meeting room. Free self-parking is also available along with Wi-Fi access in public areas.

The hotel’s onsite restaurant ensures that you get hot breakfast to start your day and enjoy their locally crafted fresh cocktails and beer to wind down your day. Other restaurant options are also available nearby.

Holiday Inn Franklin - Cool Springs is just 1.2 miles from the CoolSprings Galleria and 2.8 miles from the Brentwood Library.

Contact

1738 Carothers Parkway, Brentwood, TN, 37027, USA
Telephone: +1(615)2778700 | Fax: +1(615)2778701 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Airport shuttle
  • Business center
  • Computer with internet
  • Conference rooms
  • Elevator
  • Express check-in / out
  • Free WiFi in lobby
  • Gym
  • Non-smoking rooms
  • Outdoor swimming pool
  • Parking garage
  • Pets allowed
  • Restaurant
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Electric kettle
  • Internet
  • Ironing board
  • Room safe
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Whirlpool / Hot tub

Accessibility

  • Accessible parking
  • Accessible paths / hallways
  • Wheelchair accessible

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 12:00

Positive Reviews

New and Clean Hotel

The hotel recently underwent renovations which have improved its interiors as well as exteriors. The rooms have a modern feel to them and are extremely clean with a lot of space. They are bright and allow for a lot of natural light during daytime.

New Added Amenities

Things like extra charging stations at the beds and handheld shower heads have been a big hit and an added convenience for travelers. Even the added kids TV channels have been appreciated by the guests with families.

Amazing Staff and Fast Service

The guests have been appreciative about the very fast room service at Holiday Inn Franklin - Cool Springs. The guests remember old guests and make sure that they get the type of room they prefer.

Negative Reviews

Minor and Uncommon Room Issues

Some of the guests have encountered unclean rooms upon check-in or unpleasant smell in the room. There have also been cases of rooms not ready and guests having to wait. However, staff makes sure that your room is changed fast in any such conditions.

Lack of Complimentary Breakfast

Some guests have mentioned the absence of complimentary breakfast as a surprise considering the hotel price being charged. However, the presence of hotel and bar on-site makes up for that to some extent.

Staff Crunch

The hotel staff has been found unprepared in case of a large number of guests at the hotel due lack of numbers. Guests have noticed the delay in getting rooms ready and slow service. However, such delays are uncommon and staff are always ready help if they can.

Rating Overview

Rating trivago Rating Index based on 444 reviews across the web
8.3 /10
  • Other Sources
    8.0 /10
8.3 out of 10 based on 444 reviews