Oaks Brisbane on Charlotte Suites

128 Charlotte StreetBrisbaneQLD 4000Australia
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About Oaks Brisbane on Charlotte Suites

Hotel Oaks Charlotte Towers Brisbane is a four-star high-rise hotel featuring outdoor and indoor pools, meeting rooms and fitness facilities. The hotel is a five minute walk from Queen Street Mall.

Each of the 293 rooms is air-conditioned has a kitchenette containing a full-sized refrigerator, a stovetop and a microwave. In-room entertainment consists of a flat-panel TV with access to a DVD player and a cable TV service.

Hotel Oaks Charlotte Towers Brisbane features barbeque grills, self-parking at a surcharge, a sauna, a terrace and luggage storage. Guests receive half an hour’s free Wi-Fi per day, per room.

While this hotel is well-equipped for those who wish to cook for themselves, there are also countless bars, cafes, and award-winning restaurants in the surrounding area.

The hotel is a mile away from the Brisbane Convention and Exhibition Centre and a ten minute stroll from the City Botanic Gardens.


128 Charlotte Street, Brisbane, QLD 4000, Australia
Telephone: +61 721000587 | Fax: +61 730278499 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Deck chairs / Lounge chairs
  • Elevator
  • Free WiFi in lobby
  • Gym
  • Indoor swimming pool
  • Laundry service
  • Non-smoking rooms
  • Outdoor swimming pool
  • Parking garage
  • Restaurant
  • Terrace
  • Washing machine
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Balcony / Patio
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Flatscreen TV
  • Hairdryer
  • Internet
  • Ironing board
  • Kitchen / Kitchenette
  • Microwave
  • Refrigerator
  • Telephone
  • Television
  • WiFi in rooms


  • Accessible parking
  • Wheelchair accessible

For children

  • Child / Baby crib

Arrival / Departure

  • Check-in: 14:00
  • Check-out: 10:00

Positive Reviews

Hotel's staff are very kind and helpful

The members of staff are very kind, friendly and professional. Inquiries and complaints are promptly and well handled. The reception staff are very accommodating and check you in and out very professionally. They also do not hesitate to offer you tips on local attractions that might be of interest you.

Very clean rooms and of an adequate size

The mattresses and pillows are very comfortable and well maintained. The decor is cool without being too showy and fits in with the general theme of the hotel. The showers are roomy and powerful.

The hotel offers great value for money spent

The hotel is close to various amenities in the area and thus guests do not have to travel far to shop, dine or have a good time. The rooms are spacious, clean and have a great view and there are various modes of transport available to guests. Those who stayed at the hotel found that the prices were reasonable and they were satisfied at the end of their stay.

Negative Reviews

The hotel's elevator is quite small and slow

A number of guests found the elevator to be extremely slow and that they had to wait for a while for it to arrive. It was also rather cramped inside and could only handle a few people at a time. This was especially problematic during busy hours as many guests were waiting to be taken to their floors.

The kitchens are quite small and poorly equipped

A number of guests have expressed their concerns regarding the state of the kitchen. Some were concerned that some rooms lacked basic kitchen appliances such as electric kettles, toasters and microwaves, while others thought the cutlery was old and in need of replacing.

The hotel's Wi-Fi charges are high

A number of guests complained about the high cost of using Wi-Fi in the hotel. Most were of the opinion that the hotel should not charge for Wi-Fi access in this day and age or should at least include the charges in the hotel bill. They also were dismayed by the daily limited access they had.

Rating Overview

Rating trivago Rating Index based on 4634 reviews across the web
8.2 /10
  • Expedia
    8.6 /10
  • Hotels.com
    8.5 /10
  • ebookers.com
    9.0 /10
  • Other Sources
    7.8 /10
8.2 out of 10 based on 4634 reviews