Clarion Hotel & Conference Centre

2120 16 Ave NECalgaryT2E 1L4Canada
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About Clarion Hotel & Conference Centre

The Clarion Hotel and Conference Centre Calgary is a 3-star hotel offering 184 rooms and catering to both the leisure and business traveler.

All rooms include air conditioned with climate control, free Wi-Fi, TV with premium channels and cable service, free local calls, in-room safe, desk, blackout curtains, ironing facilities, hairdryer, complimentary toiletries, private bathroom with shower/tub combination, tea and coffee making facilities.

Hotel amenities include 24-hour front desk and 24-hour business center, conference center and meeting rooms, wedding services, free airport transportation, heated indoor pool, spa tub and fitness facilities.

The Fontanella Restaurant and Lounge serves Canadian and fusion cuisine and is open for breakfast, lunch and dinner.

The Clarion Hotel and Conference Centre Calgary is a 20-minute drive from Calgary International Airport. Downtown Calgary is a 10-minute drive away or 40-minutes by public transport.

Contact

2120 16 Ave NE, Calgary, T2E 1L4, Canada
Telephone: +1(403)2914666 | Fax: +1(403)2916498 | Official Homepage

Top amenities

  • WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Airport shuttle
  • Bell service
  • Business center
  • Computer with internet
  • Concierge
  • Conference rooms
  • Disco / Nightclub
  • Elevator
  • Express check-in / out
  • Gym
  • Hotel bar
  • Hotel safe
  • Indoor swimming pool
  • Laundry service
  • Non-smoking rooms
  • Parking garage
  • Pets allowed
  • Restaurant
  • Room service

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Ironing board
  • Microwave
  • Room safe
  • Satellite TV
  • Telephone
  • Television

Wellness / Spa

  • Whirlpool / Hot tub

Accessibility

  • Accessible parking

For children

  • Child / Baby crib

Arrival / Departure

  • Check-in: 15:00

Positive Reviews

Easy access to attractions

Downtown Calgary and attractions such as McMahon Stadium, Fort Calgary, Eau Claire Market, Calgary Tower, Telus Convention Centre and Calgary Zoo can be reached in less than 15-minutes' drive.

Friendly and helpful staff

Guests reported that the staff were courteous, welcoming, friendly, and quick to respond to requests and provide assistance.

Comfortable stay

Many guests reported that the bedrooms were clean, simply furnished and felt comfortable and homely. Some rooms offer views of the park which guests enjoyed, alongside use of the fitness facilities and heated indoor pool.

Negative Reviews

Issues or disrepair and poor cleanliness

A range of complaints were reported by a number of guests regarding the standard of cleanliness and the conditions of the rooms. In some rooms the wall paper was peeling off the wall and the porcelain in the bathtubs were also chipped and peeling away. The bed sheets were often dirty and stained as was some of the furniture. The bathrooms were also reportedly dirty and in some cases mold was found to be growing. Although this is a non-smoking hotel, guests complained that the rooms smelled of stale cigarette smoke. Other reported the rooms had a musty smell.

Cleanliness is hit or miss

While most customer service reviews were positive, on some occasions guests reported that staff were unavailable to provide assistance. These guests reported calling the front desk several times to ask for assistance, but there was no answer despite the offer of 24-hour room service.

Standard rooms are small

The hotel provides different category of rooms, and some guests reported that their rooms were small and cramped with little space to move around in.

Rating Overview

Rating trivago Rating Index based on 1412 reviews across the web
6.9 /10
  • Expedia
    7.0 /10
  • Hotels.com
    7.4 /10
  • ebookers.com
    5.0 /10
  • Other Sources
    6.6 /10
6.9 out of 10 based on 1412 reviews