Quy Mill Hotel & Spa

Church Road, Stow-Cum-QuyCambridgeCB5 9AFUnited Kingdom
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About Quy Mill Hotel & Spa

Quy Mill Hotel & Spa is a charming four-star property located in a secluded area and features a spa, indoor pool and restaurant.

All guest rooms feature elegant décor, en suite bathroom, whirlpool bath, powerful shower, coffee facilities, complimentary Wi-Fi, satellite television and views of the gardens.

The hotel features a fitness centre with modern equipment, sauna, hot tub and free parking. The spa offers many services including massages and Hammam.

Mill House Restaurant specializes in local and international dishes. The Country Inn Restaurant serves a hot and cold breakfast buffet and British cuisine and fine wines. The Celtic Bar and Lounge is a great place to relax with a drink from the bar which includes a rare collection of malt whiskies.

Quy Mill Hotel & Spa is located close to The Grand Arcade Shopping Centre. Cambridge centre is only a ten-minute drive away and this is where you can find a number of great restaurants, pubs and shops.

Contact

Church Road, Stow-Cum-Quy, Cambridge, CB5 9AF, United Kingdom
Telephone: +44(1223)293383 | Fax: +44(1223)293770 | Official Homepage

Top amenities

  • WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour room service
  • 24-hour reception
  • Bell service
  • Computer with internet
  • Concierge
  • Conference rooms
  • Deck chairs / Lounge chairs
  • Express check-in / out
  • Gym
  • Hotel bar
  • Hotel safe
  • Indoor swimming pool
  • Laundry service
  • Non-smoking rooms
  • Parking garage
  • Restaurant
  • Room service
  • Terrace
  • Washing machine
  • Wellness center / Spa

Room facilities

  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Fan
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Ironing board
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Body treatments
  • Massage
  • Sauna
  • Steam room
  • Whirlpool / Hot tub

For children

  • Child / Baby crib

Arrival / Departure

  • Check-in: 14:00
  • Check-out: 11:00

Positive Reviews

Lovely Hotel in an Amazing Location

Cambridge Quy Mill and the grounds are well-maintained and full of character and British charm. The area is very private and secluded but within easy access to Cambridge and many of the attractions in the area.

Staff is Well-organized and Accommodating

Staff is well-organized and prepared to take on any issue They are well-trained in customer service and pay special attention to the little details.

Beautiful Rooms with Very Comfortable Beds

Guest rooms are nicely-decorated with beautiful views The beds are extremely comfortable, the showers have a lot of water pressure and the rooms are well-stocked with modern amenities.

Negative Reviews

Poor Food Quality and Slow Service in Restaurant

The service in the restaurant is very slow and the servers don’t seem to have any knowledge of what items on the menu are prepaid or not. The food is of poor quality and some guests have stated that there were not enough healthy options available and some dishes are undercooked. Some guests have also said they felt rushed to finish their meals.

Guest Rooms are Cold and Shabby

The guest rooms at Cambridge Quy Mill are cold and damp and faulty climate control makes it hard to get a good temperature. Some guests also reported poor water pressure, old and tattered furniture, very dim lighting, tacky décor, dirty carpet and a lack of towels. Also reported was that the Wi-Fi doesn’t work in the rooms and the rooms are not soundproof.

Staff Doesn’t seem to Care About Customers’ Needs

Some staff members are uncaring towards the individual needs of customers. Guests have reported issues such as other guests entering their rooms because they were giving the wrong key, mix-ups when checking in and bogus charges showing up on bills. When these things are brought up to the staff, they act as if nothing happened or they get defensive and offer no apology.

Rating Overview

Rating trivago Rating Index based on 951 reviews across the web
8.3 /10
  • Other Sources
    8.2 /10
8.3 out of 10 based on 951 reviews