Emporio Cancún

BLV. Kukulcan Retorno Gucumatz. Lote 49 Int. 4 Segunda EtapaCancun77500Mexico
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About Emporio Cancún

Family-friendly, and located on the beach, the Emporio Hotel & Suites Cancun features contemporary Mexican architecture and incorporates the natural beauty of the tropical paradise around it.

There are guest rooms, suites and villas, with all room types featuring a balcony as well as a flat-screen TV, DVD player, air-conditioning, in-room safe, microwave, coffee making facilities, minibar, ironing kit and hair dryer.

Features include a large pool area with a children’s section, children’s playground, gym, convenience store, Internet, business centre, spa services, laundry services, travel agency and parking.

Explore local flavours and international dishes at the two restaurants - Condimento Restaurant and Bácoli Trattoria Restaurant - along with the pool bar that offers tropical cocktails and yummy snacks.

Emporio Hotel & Suites Cancun is only 15-minutes from the International Airport and near the city’s epicentre for tourism, shopping, and entertainment. This accommodation is also known as Cancun Emporio, Emporio Family, Emporio Family Cancun, and Emporio Family Suites.


BLV. Kukulcan Retorno Gucumatz. Lote 49 Int. 4 Segunda Etapa, Cancun, 77500, Mexico
Telephone: +52(998)2833800 | Fax: +52(998)2833800 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Beach / Sun umbrellas
  • Computer with internet
  • Conference rooms
  • Convenience store
  • Deck chairs / Lounge chairs
  • Direct beach access
  • Doctor on site
  • Elevator
  • Express check-in / out
  • Free WiFi in lobby
  • Gym
  • Hotel bar
  • Hotel safe
  • Laundry service
  • Non-smoking rooms
  • Organized activities
  • Outdoor swimming pool
  • Parking garage
  • Pool bar
  • Restaurant
  • Room service
  • Terrace
  • Towels at the pool / beach
  • Wellness center / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Desk
  • Electric kettle
  • Flatscreen TV
  • Ironing board
  • Kitchen / Kitchenette
  • Microwave
  • Room safe
  • Telephone

Wellness / Spa

  • Massage

For children

  • Childcare / Babysitting
  • Kids' club

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 12:00

Positive Reviews

High Marks for the Staff.

The majority of travellers praised the staff for being attentive, friendly and professional; only some visitors mentioning slow wait-staff

Beautiful Surf Steps from Room.

While some guests mentioned the shore gets a little ‘seaweed heavy’ at times, overall the beach is reportedly gorgeous and not overcrowded like some resorts. The pool area also got kudos from visitors for being large and clean.

Praise for the Kitchen.

Several visitors remarked how much they loved having a full kitchen and dining table in their suites, particularly those guests travelling with their children.

Negative Reviews

Wi-Fi Spotty At Best.

Some guests either couldn’t access the Wi-Fi or it was extremely slow. Some guests also mentioned that the strongest signals were in the lobby, but other areas of the hotel (like rooms, beach, etc.) were a bit useless.

Run Down in Places.

While guests mentioned the areas looked clean (for the most part), they said some rooms didn’t always smell clean. They also commented that some facilities and amenities had trouble working, such as no hot water in bathrooms or TVs with no sound.

No ATM / Money Exchange.

Some guests mentioned there are no ATMs on-site and no money exchange, although they only accept local currency. So if you’re travelling from abroad, you’ll want to make sure to exchange your money before arriving on the property.

Rating Overview

Rating trivago Rating Index based on 4204 reviews across the web
8.1 /10
  • lovevacations
    8.0 /10
  • Expedia
    8.4 /10
  • Hotels.com
    8.5 /10
  • Hotelsclick.com
    8.0 /10
  • ebookers.com
    6.0 /10
  • Other Sources
    7.8 /10
8.1 out of 10 based on 4204 reviews