Four Points By Sheraton Cancun Centro

Avenida Tulum, MZ 1 – Lote 2 - SM 12Cancun77500Mexico
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About Four Points By Sheraton Cancun Centro

Just steps from Downtown Cancun, Four Points by Sheraton Cancun Centro offers spacious accommodation and two onsite eateries as well as a rooftop pool with bar and views over Nichupte Lagoon.

Guest rooms feature Signature Four Points Beds and boast panoramic city-and-mangrove-swamp views. Complimentary Wi-Fi is provided, as well as a work desk with ergonomic chair, a coffeemaker and free water.

Four Points by Sheraton Cancun Centro has an outdoor pool with stylish sunbathing deck, fitness centre, spa, business centre, meeting rooms, free public Wi-Fi and free valet parking.

Feast on innovative Mexican and World cuisine in the chic but casual ambience of The Eatery Bistro. Toastina Sports Bar offers a creative snacks and an extensive craft beer menu.

From this family-friendly hotel, Dubai Palace Casino is 0.7 miles, Plaza las Americas mall is 1.1 miles, the hotel zone beaches are 3.4 miles and Cancun International Airport is 10 miles.


Avenida Tulum, MZ 1 – Lote 2 - SM 12, Cancun, 77500, Mexico
Telephone: +52(998)2830101 | Fax: +52(998)2830159 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Beach / Sun umbrellas
  • Business center
  • Computer with internet
  • Conference rooms
  • Deck chairs / Lounge chairs
  • Elevator
  • Free WiFi in lobby
  • Gym
  • Hotel bar
  • Hotel safe
  • Laundry service
  • Non-smoking rooms
  • Outdoor swimming pool
  • Parking garage
  • Pets allowed
  • Pool bar
  • Restaurant
  • Terrace
  • Towels at the pool / beach
  • Wellness center / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Free WiFi in rooms
  • Hairdryer
  • Hypoallergenic bedding
  • Internet
  • Ironing board
  • Room safe
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Massage
  • Solarium


  • Accessible parking
  • Accessible paths / hallways
  • Wheelchair accessible

For children

  • Child / Baby crib

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 12:00

Positive Reviews

Remarkable Rooms

Reviewers are invariably delighted at their accommodations. Lavish but tasteful, guestrooms are large, bright and clean, providing a haven of serenity after a hectic day in the city. Airy and with wooden floors, guests are also quick to praise the rainfall showers and outrageously comfortable beds and bedding.

A Priceless Pool

Guests routinely rave about the rooftop pool area. Warm and wonderfully appointed, you'll find fresh towels, soft loungers and umbrellas awaiting. Mindful music accompanies you while you take in the views from the infinity pool, while a well-stocked bar keeps you topped up with drinks and snacks.

Perfect Start to the Day

While many reviewers recommend experiencing the abundance of eateries in the area, the buffet breakfast here is always recommended. An array of options awaits, including delectable dishes for those with dietary restrictions, while the breakfast staff are routinely singled out for their warmth and attentiveness.

Negative Reviews

Badly Soundproofed

Perhaps the most recurrent cause for complaint is a poor night's sleep on account of noise. Paper-thin walls mean that TVs and conversations emanating from adjacent rooms and corridors are always audible, while loud AC units outside some rooms have rendered rest impossible for some.

Occasional Housekeeping Hiccups

While the vast majority of guests are more than satisfied with their stay, some have been sullied by hit-and-miss housekeeping standards. Dirty carpets in halls, problems with bathroom drainage and strong smells of cigarette smoke are among the occasion observations that conspire to tarnish otherwise excellent experiences.

Rating Overview

Rating trivago Rating Index based on 571 reviews across the web
8.5 /10
  • Other Sources
    8.1 /10
8.5 out of 10 based on 571 reviews