Hotel Casa Maya

Name: Hotel Casa Maya
Address: Boulevard Kukulcán Km. 5,5 Zona Hotelera 77500 Cancún, Cancun, 77500, Mexico
Rating: 8.2

Boulevard Kukulcán Km. 5,5 Zona Hotelera 77500 CancúnCancun77500Mexico

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About Hotel Casa Maya

Hotel Casa Maya is nestled in Hotel Zone, Cancun. This hotel boasts area transport and Wi-Fi in the lobby. Spa services are available.

All of the 370 smoke-free guestrooms come equipped with sofa bed, coffee/tea making facilities, air conditioning, premium TV channels, telephone, climate control, in-room safe, work desk, daily housekeeping, and free Wi-Fi. Connecting rooms and fully stocked private baths are available. Guests can request for ironing facilities.

Complete with fireplace in the lobby, Hotel Casa Maya prides itself on its free beach cabanas and marina on site. Other amenities include tours/ticket assistance, luggage storage, health club, children’s pool, and laundry facilities.

The two in-house restaurants – La Veranda and Las Brisas – specialize in international culinary. Guests can enjoy drinks in the bar/lounge.

Playa Langosta is less than a quarter mile away. Torre Escenica, Museo de Arte Popular Mexicano, and Playa Tortuga are less than a mile away. Playa Linda is approximately a mile away.

Contact

Boulevard Kukulcán Km. 5,5 Zona Hotelera 77500 Cancún, Cancun, 77500, Mexico
Telephone: +52 9988810526 | Fax: +52 9988811073 | Official Homepage

Top amenities

Free WiFi in lobby
Free WiFi in rooms
Pool
Spa
Parking
Pets
A/C
Restaurant
Hotel bar
Gym

All amenities

Hotel facilities

24-hour reception
24-hour room service
Airport shuttle
Beach / Sun umbrellas
Bell service
Business center
Computer with internet
Concierge
Convenience store
Deck chairs / Lounge chairs
Direct beach access
Elevator
Free WiFi in lobby
Hotel bar
Hotel bar on the beach
Laundry service
Non-smoking rooms
Organized activities
Outdoor swimming pool
Parking garage
Pool bar
Restaurant
Room service
Terrace
Towels at the pool / beach
Wellness center / Spa
WiFi in lobby

Room facilities

Air conditioning
Balcony / Patio
Bathroom with bathtub
Bathroom with shower
Cable TV
Cosmetic mirror
Desk
Flatscreen TV
Free WiFi in rooms
Hairdryer
Internet
Ironing board
Kitchen / Kitchenette
Microwave
Refrigerator
Room safe
Satellite TV
Telephone
Television
WiFi in rooms

Wellness / Spa

Beauty salon
Body treatments
Massage
Sauna

Accessibility

Accessible parking
Accessible paths / hallways
Wheelchair accessible

For children

Child / Baby crib
Childcare / Babysitting
Kids' playground
Organized activities for kids

Arrival / Departure

Check-in: 14:00
Check-out: 11:00

Positive Reviews

Great Service from Friendly, Dedicated Staff

The hotel has a very friendly and dedicated staff. Many of the employees have worked there for over twenty years. By the second day of your stay, they will know you by your first name and remember what you like to drink.

Affordable Hotel By A Beautiful Beach

If you're looking for an affordable but clean hotel in Cancun, Casa Maya is here. It is not only very family-friendly, but child-friendly as well. The beach is also very clean and within short walking distance of the hotel.

Comfortable Beds, Amazing Breakfast Buffet

Although it's an older property, this guesthouse is very well maintained. The beds are very comfortable and the rooms are very clean. The breakfast buffet is hot and delicious, with a huge variety of choice.

Negative Reviews

Dated Facilities

While the location of Casa Maya is strategic, the old building is not. While the rooms are spacious, you will find the furniture and décor is dated, with little evidence of maintenance throughout the years.

Timeshare Pitch Upon Your Arrival

You may not receive your room key without first sitting with a sales representative to hear a timeshare presentation. The sales reps will offer you free drinks, money, and breakfast for listening to the pitch. They can be very demanding and pushy.

Sub-Par Rooms

While the beach is within close proximity of the hotel, the rooms are not up to par. You will find very loud air conditioning units, and very few amenities in the kitchenette. The kitchenette also does not offer a sink, so you will need to do dishes in the bathroom sink.