Hotel NYX Cancun

Boulevard Kukulcán Km. 11.5Cancun77500Mexico
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About Hotel NYX Cancun

Hotel NYX Cancun is a four-star beachfront resort with all-inclusive room rates and features free wireless Internet access, complimentary self-parking and a 24-hour front desk. Cancun Airport is a less than half an hour’s drive away.

Each of the 163 rooms is air conditioned and features a ceiling fan, minibar, in-room safe, blackout drapes and daily housekeeping. A plasma TV with cable access is provided and room service is available during limited hours.

Hotel NYX Cancun has an infinity pool overlooking the Caribbean Sea and guests are provided with sun loungers, beach umbrellas and towels. The hotel features a spa tub, onsite shopping areas, concierge services and a computer station.

Bellavista specializes in international cuisine and serves breakfast and dinner depending on occupancy. Deck is a family dining restaurant that serves brunch, lunch and dinner.

The hotel is just a five minute drive away from a golf course and shopping areas.

Contact

Boulevard Kukulcán Km. 11.5, Cancun, 77500, Mexico
Telephone: +52 9988489300 | Fax: +52 9988499310 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Beach / Sun umbrellas
  • Bell service
  • Convenience store
  • Deck chairs / Lounge chairs
  • Direct beach access
  • Elevator
  • Free WiFi in lobby
  • Gym
  • Hotel bar
  • Laundry service
  • Non-smoking rooms
  • Organized activities
  • Outdoor swimming pool
  • Parking garage
  • Pool bar
  • Restaurant
  • Room service
  • Terrace
  • Towels at the pool / beach
  • Wellness center / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with shower
  • Cable TV
  • Desk
  • Electric kettle
  • Fan
  • Flatscreen TV
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Ironing board
  • Room safe
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Massage
  • Whirlpool / Hot tub

For children

  • Child / Baby crib

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 12:00

Positive Reviews

Wonderful view of the beach and the sea

The area surrounding the hotel is well maintained and vibrant. The sea offers guests a relaxing view and many water sport activities such as windsurfing, water skiing and there are personal motorized watercrafts on site. The hotel's design is attractive and has a timeless appeal.

Clean rooms with modern interiors and furnishings

The rooms are modern and very spacious. The sheets and beddings provided are of quality and very luxurious and clean. All of the cable TVs have access to a wide selection of channels to keep you entertained if you choose to stay in.

Courteous, helpful and professional staff

Guests found the front desk to be sufficiently staffed and their checking in and checking out processes were handled in a quick and efficient manner. The reception staff are very jovial with always smiling faces. This helps when it comes to interacting with clients as they feel the warmth of the staff.

Negative Reviews

The Wi-Fi signal is not consistent and very slow

The wireless internet connection at the hotel is pretty weak in some rooms and the strength of the signal varies throughout the hotel. Some guests complained they had to go to publics places in order to receive better signal. The speed is very also very slow and only suitable for very light users.

Lack of elevator in the building

A number of guests have complained about the lack of an elevator in the building. They also felt that moving up and down can be a bit of a challenge especially for the aged or those who are physically challenged and their rooms were on higher floors.

The hotel has a faulty air conditioning system

A few guests raised concerns about the air conditioning. Some thought the unit was quite faulty and that it needed replacing since it couldn't perform as supposed to. Others were very dissatisfied with the temperature controls, especially during the periods when the weather became intolerably hot.

Rating Overview

Rating trivago Rating Index based on 7367 reviews across the web
7.7 /10
  • lovevacations
    8.0 /10
  • Customer Alliance
    8.8 /10
  • ebookers.com
    7.4 /10
  • Other Sources
    7.7 /10
7.7 out of 10 based on 7367 reviews