Hotel Riu Cancun - All Inclusive 24h

Blvd. Kukulcan, Km 9, Manzana 50, Lote 5, Zona HoteleraCancun77500Mexico
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About Hotel Riu Cancun - All Inclusive 24h

Situated in the popular Zona Hotelera area, the Riu Cancun is located on a private beach, boasting impressive views out over the clear blue waters of the Caribbean sea.

Rooms feature a balcony or terrace and standard amenities include air-conditioning, ceiling fan, minibar, satellite flat screen TV, in-room safe and hair dyer.

The Riu Cancun has four pools, a swim up bar, gym, sauna and Jacuzzi.  The on-site Spa also provides a wide range of treatments for guests. Wi-Fi is free in public areas.

The two buffet restaurants cater to a variety of tastes from European to Asian dining.  For something different, there are Italian offerings in one of the a-la-carte restaurants.

The Plaza Caracol shopping center is opposite the hotel and the bustling market and nightclub area are a short 10-minute walk way. The Riviera Maya’s attractions are all an easy day trip from the hotel. This accommodation is also known as All Inclusive Riu, All Inclusive Riu Cancun, Cancun All Inclusive Riu, and Cancun Riu.


Blvd. Kukulcan, Km 9, Manzana 50, Lote 5, Zona Hotelera, Cancun, 77500, Mexico
Telephone: +52 9988487151 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Beach / Sun umbrellas
  • Computer with internet
  • Conference rooms
  • Convenience store
  • Deck chairs / Lounge chairs
  • Direct beach access
  • Disco / Nightclub
  • Elevator
  • Free WiFi in lobby
  • Gym
  • Hotel bar
  • Hotel safe
  • Laundry service
  • Non-smoking rooms
  • Organized activities
  • Outdoor swimming pool
  • Pool bar
  • Restaurant
  • Terrace
  • Towels at the pool / beach
  • Wellness center / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Balcony / Patio
  • Bathroom with bathtub
  • Bathroom with shower
  • Desk
  • Fan
  • Flatscreen TV
  • Free WiFi in rooms
  • Hairdryer
  • Ironing board
  • Room safe
  • Satellite TV
  • Telephone
  • WiFi in rooms

Wellness / Spa

  • Beauty salon
  • Massage
  • Whirlpool / Hot tub


  • Accessible paths / hallways
  • Wheelchair accessible

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 12:00

Positive Reviews

Friendly and Welcoming Hotel staff

Guests consistently mention how helpful, attentive and friendly the hotel are at the Riu Cancun. The entertainment staff rate a special mention consistently guests report that their charm and enthusiasm had guests coming back for more! Guests report that their check-in experience was smooth and stress free.

Spectacular Beach Location

With the Caribbean sea on your doorstep it is easy to while-away the hours on the comfy beach chairs. Should you wish to be more active, the hotel also offers a range of watersports and other activities. Be sure to check out Coco-Bongo, the local nightclub, which guests say is well worth it.

Food lovers will rejoice!

The food is abundant ! Visitors were really impressed with the quality and variety of the food on offer across the range of dining experiences. The buffets were a particular hit with guests with such a wide variety of food from fresh salads, pastas and pizzas. The on-site Mexican restaurant was also a repeat favorite.

Negative Reviews

Book your dining experience well in advance

So popular are the Á la carte restaurants, some guests were concerned that reservations needed to be made two days in advance of their meal to secure a spot. A little bit of meal planning may be required.

Disappearing Sun

Guests who like to spend significant time sunbathing were a little disappointed that the sun disappeared behind the very tall buildings within the hotel complex. However, public beaches are also a short walk from the hotel should sunbathing be a priority.

No Tea and Coffee in Rooms

Whilst tea and coffee is provided free in public areas, some guests looking for their immediate morning coffee buzz were disappointed they could not get this in their room instead having to hunt for coffee in the lobby or poolside.

Rating Overview

Rating trivago Rating Index based on 15652 reviews across the web
8.1 /10
  • lovevacations
    8.0 /10
  • Expedia
    8.0 /10
    8.1 /10
  • Zoover
    9.2 /10
    7.5 /10
  • Other Sources
    8.1 /10
8.1 out of 10 based on 15652 reviews