Occidental Costa Cancún

Boulevard Kukulcan, Km. 4,5Cancun77500Mexico
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About Occidental Costa Cancún

Barcelo Costa Cancun is a four-star all inclusive hotel featuring organized activities, a gym and conference rooms. The hotel is just five miles away from Cancún International Airport.

All rooms are air conditioned and en suite. Guests can enjoy 24-hour room service, a television with access to cable and pay-tv channels, a room safe, minibar and tea/coffee making facilities.

Services offered include a 24-hour front desk, daily housekeeping, dry cleaning and a tour desk. The family-friendly resort features a gym, multilingual staff and a full-service spa. Direct beach access and an outdoor pool are available with sun loungers and towels provided.

Both the  Albatros and La Claraboya restaurants serve breakfast, lunch and dinner. Don Quijote has an à la carte Spanish menu while Mexico Lindo specializes in Mexican cuisine.

Barcelo Costa Cancun is just over a mile from the Always Diving & Water Sports and a short walk to Playboy Casino Cancun. This accommodation is also known as Barcelo All Inclusive Cancun, Barcelo Cancun All Inclusive, Barcelo Cancun Costa, and Barcelo Costa.

Contact

Boulevard Kukulcan, Km. 4,5, Cancun, 77500, Mexico
Telephone: +52 9988497100 | Fax: +52(998)881 7310 | Official Homepage

Top amenities

  • WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Bell service
  • Business center
  • Concierge
  • Conference rooms
  • Convenience store
  • Deck chairs / Lounge chairs
  • Direct beach access
  • Elevator
  • Gym
  • Hairdresser
  • Hotel bar
  • Laundry service
  • Organized activities
  • Outdoor swimming pool
  • Parking garage
  • Pool bar
  • Restaurant
  • Room service
  • Towels at the pool / beach
  • Washing machine
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with shower
  • Cable TV
  • Desk
  • Electric kettle
  • Fan
  • Hairdryer
  • Internet
  • Ironing board
  • Room safe
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Body treatments
  • Massage
  • Sauna
  • Steam room
  • Whirlpool / Hot tub

Accessibility

  • Accessible parking
  • Accessible paths / hallways

For children

  • Child / Baby crib
  • Childcare / Babysitting
  • Kids' club

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 11:00

Positive Reviews

Accommodating, friendly and professional staff

The hotel’s employees are very welcoming and courteous Their jovial natures create a friendly environment where guests do not hesitate to make their complaints and requests known All matters are handled speedily and with great efficiency.

Excellent views of the ocean and surroundings

The beachfront hotel complex has a wonderful view of the ocean, outdoor pool and heliport Guests can enjoy beautiful sunrises and sunsets during their stay at the hotel.

The hotel’s guestrooms are very spacious and clean

The bathrooms have very roomy showers and have excellent water pressure Rooms are quite spacious and the beds are large and comfortable The televisions have a wide and clear screen plus a large variety of channels to choose from.

Negative Reviews

The paid wireless internet signal can be rather weak

A good number of guests were dismayed by the Wi-Fi connection throughout the hotel The signal was rather weak and unstable This was a huge concern especially because the Wi-Fi wasn’t free and the cost was seen as being too expensive by some The general consensus amongst guests was that the Wi-Fi should have been free especially in this day and age.

A few areas in the hotel are not well maintained

The hotel appears to be falling apart in some areas A few guests complained about malfunctioning air conditioning units and the old machines in the gym that were not working as expected.

The hotel’s guestrooms are poorly soundproofed

Some guests were of the opinion that the hotel was too noisy A few of those with rooms near the pool area felt the music was too loud and disturbed their sleep Rooms near the heliport were especially noisy as a result of the taking off and landing Sound also travelled quite easily from room to room.

Rating Overview

Rating trivago Rating Index based on 2822 reviews across the web
7.8 /10
  • ebookers.com
    8.0 /10
  • Other Sources
    7.7 /10
7.8 out of 10 based on 2822 reviews