Ocean View Cancun Arenas

Boulevard Kukulcan Km 2,5Cancun77500Mexico
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About Ocean View Cancun Arenas

Hotel Holiday Inn Cancun Arenas is a beach-front hotel that offers luxurious accommodations. Cancun city centre is less than a seven-kilometre drive away.

Whether in a guest room or a suite, all experience the refreshing Caribbean breeze from a private balcony. Each unit provides a private bathroom and a flat-screen TV. However, the suites boast kitchenettes and sitting areas.

Leisure is a lifestyle at Hotel Holiday Inn Cancun Arenas. Use of the pools and fitness centre are benefits of staying here, while corporate guests can take advantage of the 24-hour business centre and free Wi-Fi.

There three on-site restaurants. Arenas is open all day and serves buffet-style cuisine poolside. Moreover, Diletto presents dinner by candlelight, and travellers can help themselves to lunch at the Snack Bar on the pool deck.

Teeing off at Cancun Golf Club or business at Cancun Convention Centre are both about a ten-kilometre drive away. Additionally, guests can spectate Mexican-style soccer at Andres Quintana Roo Stadium, around a five-kilometre car ride from the property.

Contact

Boulevard Kukulcan Km 2,5, Cancun, 77500, Mexico
Telephone: +52 9982870500 | Fax: +52 9988499000 |

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Beach / Sun umbrellas
  • Bell service
  • Business center
  • Computer with internet
  • Conference rooms
  • Convenience store
  • Deck chairs / Lounge chairs
  • Direct beach access
  • Elevator
  • Express check-in / out
  • Free WiFi in lobby
  • Gym
  • Hotel bar
  • Hotel bar on the beach
  • Laundry service
  • Non-smoking rooms
  • Organized activities
  • Outdoor swimming pool
  • Parking garage
  • Pets allowed
  • Pool bar
  • Restaurant
  • Room service
  • Terrace
  • Towels at the pool / beach
  • Washing machine
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Balcony / Patio
  • Bathroom with shower
  • Cable TV
  • Desk
  • Electric kettle
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Ironing board
  • Room safe
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Massage

Accessibility

  • Wheelchair accessible

For children

  • Child / Baby crib
  • Childcare / Babysitting
  • Organized activities for kids

Arrival / Departure

  • Check-in: 15:00

Positive Reviews

Direct access to the beach

One aspect that is mentioned repeatedly by guests is the hotel's proximity to the beach. Being situated directly on the waterfront, many reviews show this to be their favourite facet of the property.

Family Friendly

Guests who traveled with their families liked that the hotel catered to their needs. The live entertainment by the beach had games by the pool and there was a playground and a game room.

Clean and Comfy Rooms

The rooms were found to be very spacious with private balconies and nice views. Most guests enjoyed having a clean room and bathroom, as well as comfortable furnishings. The beds were comfortable and large, while the air conditioning worked well.

Negative Reviews

Travellers disappointed in rundown facility

The facility is outdated, say guests. Reviews describe that the hotel presents a series of problems, such as mould, chipping paint, and broken furniture. Many report that the bathrooms are in a poor condition, and the lobby space is small and decorated with worn furnishings. Additionally, travellers say that the rooms are neglected and unkept. Overall, visitors highlight that the facility as old, outdated, and rundown.

Lagging Wi-Fi connection

According to guests, connecting to the Wi-Fi is very frustrating at this hotel. Reviewers say that it is near impossible to get Internet access in the rooms, and they have to go down to the public lobby to find a connection. However, they say the signal is always weak. This has proven to be a big inconvenience for visitors, who suggest that they should not promise free Wi-Fi, if it is this problematic.

Towels are always an issue

According to posted comments, the facility is stingy with towels, and many guests are shocked at the response of the staff when requesting towels. Patrons report that the staff has suggested to share one towel, and some requests for a towel have been rejected. Visitors also mention waiting for towels all day. Travellers agree that this property should invest in more towels to meet guests' needs.

Rating Overview

Rating trivago Rating Index based on 648 reviews across the web
6.5 /10
  • Expedia
    6.5 /10
  • Hotels.com
    6.8 /10
  • ebookers.com
    8.0 /10
  • Other Sources
    6.6 /10
6.5 out of 10 based on 648 reviews