Secrets The Vine Cancun

Boulevard Kukulcan km. 14.5 Retorno Ixchel, Lot 38 + 38-b Cancun77500Mexico
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About Secrets The Vine Cancun

Secrets of the Vine Cancun Resort & Spa is a large, stylish and luxurious hotel located on Kukulkan Boulevard in Cancun, Mexico.

The hotel features 497 smoke-free and air-conditioned guest rooms with an attractive and modern décor. The rooms offer great views of the sea and are equipped with flat screen TVs and an iPod docking station.

Secrets of the Vine Cancun Resort & Spa features a marina, a casino, a gym, four outdoor pools, and a full-service spa. The hotel provides a free connectivity app that guests can use to make free calls around the globe while staying in the hotel.

The hotel features seven restaurants where guests can enjoy several gourmet options including Mexican cuisine, Asian cuisine, Mediterranean cuisine, and Peruvian cuisine.

Cancun International Airport is located a 15-minute drive from the hotel while Playa Ballenas is 200 metres away. This accommodation is also known as Cancun Vine, Cancun Vine Secrets, Secrets Cancun, and Secrets Cancun All Inclusive.

Contact

Boulevard Kukulcan km. 14.5 Retorno Ixchel, Lot 38 + 38-b , Cancun, 77500, Mexico
Telephone: +1(866)4673273 | Fax: +52(998)1930180 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour room service
  • 24-hour reception
  • Airport shuttle
  • Beach / Sun umbrellas
  • Bell service
  • Business center
  • Computer with internet
  • Concierge
  • Conference rooms
  • Convenience store
  • Deck chairs / Lounge chairs
  • Direct beach access
  • Disco / Nightclub
  • Elevator
  • Express check-in / out
  • Free WiFi in lobby
  • Gym
  • Hairdresser
  • Hotel bar
  • Hotel bar on the beach
  • Hotel safe
  • Hypoallergenic rooms
  • Indoor swimming pool
  • Laundry service
  • Non-smoking rooms
  • Organized activities
  • Outdoor swimming pool
  • Parking garage
  • Pool bar
  • Restaurant
  • Room service
  • Terrace
  • Towels at the pool / beach
  • Washing machine
  • Wellness center / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with shower
  • Cosmetic mirror
  • Desk
  • Electric kettle
  • Hairdryer
  • Internet
  • Ironing board
  • Refrigerator
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Beauty salon
  • Body treatments
  • Hydrotherapy
  • Massage
  • Sauna
  • Steam room
  • Turkish bath / Hammam
  • Whirlpool / Hot tub

Accessibility

  • Accessible parking
  • Accessible paths / hallways
  • Wheelchair accessible

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 12:00

Positive Reviews

Perfect for couples.

Secrets of the Vine Cancun Resort & Spa is perfectly designed for romance and couples in need of a good place to relax, couples on their honeymoon, couples celebrating their wedding anniversaries love it. The atmosphere is warm and friendly while the facilities provided in the hotel are first class. Guests can enjoy a game of golf at the local golf course or go scuba diving and deep sea fishing.

Great customer service.

Guests who were unfortunate to find their reserved rooms unavailable upon check-in have reported that the hotel upgraded them to the honeymoon suite at no extra charge. For many guests this more than makes up for the inconvenience.

Gorgeous ocean views.

Guests can catch gorgeous ocean views right from their balconies. Though the hotel is housed in a high rise building, many guests who do not like tall buildings have acknowledged that the added advantage of catching spectacular ocean views makes staying here worthwhile.

Negative Reviews

Can get noisy.

Many couples visit the hotel for their romantic festivities that are frequently accompanied by loud music. While this is part of what gives the hotel its identity and appeal, it can unfortunately mean having your sleep interrupted by the loud music.

Small food portions.

Although most guests appreciate the quality of food served in Secrets of the Vine Cancun Resort &; Spa, others felt that the portions served are on the smaller side. .

Service level might be deteriorating.

Several guests have reported that the hotel's service level has slowly been deteriorating and can get quite bad when they are plenty of guests visiting. Other guests have reported that the hotel's staff tried to upsell them on pricier services once they checked in. .

Rating Overview

Rating trivago Rating Index based on 3919 reviews across the web
9.1 /10
  • ebookers.com
    9.7 /10
  • Other Sources
    8.8 /10
9.1 out of 10 based on 3919 reviews