Solymar Cancun Beach Resort

Boulevard Kukulkan Km 18.7 Cancun77500Mexico
Resort
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About Solymar Cancun Beach Resort

Located in Cancun’s popular Hotel Zone, Solymar Cancun Beach Resort features all-inclusive accommodation and direct access to a gorgeous sandy beach. Its star amenity is its expansive sea-facing leisure terrace.

Standard rooms include one king or two queen-size beds and a private bathroom; an air-conditioner and television are also provided. Some options overlook the pool, garden or lagoon, others have a balcony with sea views. Suites offer a private terrace.

In the 24/7 reception area, guests can connect to Wi-Fi and request laundry and car hire services; they can also keep active thanks to the on-site swimming pools and tennis court.

The resort’s La Isla Restaurant serves breakfast, lunch and themed evening meals. Alternatively, snacks can be found in the Beach Bar and Bar El Isleño is ideal for poolside refreshments.

A five-minute drive from Solymar Cancun Beach Resort , the Mayan Museum of Cancun showcases interesting local curios and historic ruins. For a spot of retail therapy, La Isla Shopping Village is a ten-minute drive.

Contact

Boulevard Kukulkan Km 18.7 , Cancun, 77500, Mexico
Telephone: +52 9988851907 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Airport shuttle
  • Convenience store
  • Deck chairs / Lounge chairs
  • Elevator
  • Free WiFi in lobby
  • Hotel bar on the beach
  • Non-smoking rooms
  • Outdoor swimming pool
  • Parking garage
  • Pool bar
  • Restaurant
  • Terrace
  • Towels at the pool / beach
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Balcony / Patio
  • Bathroom with shower
  • Cable TV
  • Flatscreen TV
  • Free WiFi in rooms
  • Refrigerator
  • Room safe
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Massage

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 12:00

Positive Reviews

Good location for exploring Cancun.

Past guests staying at Hotel Solymar Cancun Beach Resort praise its location. The resort is less than a 15-minute walk from the El Rey ruins and some of Cancun's most pleasant beaches. Meanwhile, those travellers looking to explore the city's shops and nightlife can catch an inexpensive bus just outside the resort.

Pleasant beach on the hotel doorstep.

The resort is nestled on a sandy beach, offering quick and easy access to the Caribbean waters. Guests report that there are plenty of sun loungers, making it easy to lay back and relax. Guests also praise the hotel's east-facing rooms, which offer picturesque sea views.

Short drive to the airport.

The resort is roughly ten minutes by car from Cancun International Airport, making it a popular choice with travellers that like to get to their destination quickly.

Negative Reviews

Older property showing signs of wear.

Hotel Solymar Cancun Beach Resort is an older property that is showing signs of wear and tear, according to reports. Past guests point out that the resort is in need of maintenance, particularly when it comes to non-functioning in-room facilities. Guests are also critical of cleanliness levels within the resort.

Customer service and staffing complaints.

Reports suggest that customer service at the resort can sometimes be lacking, with some guests describing staff as rude and unhelpful.  Meanwhile, a number of guests find staffing levels to be inadequate, resulting in long waits at check-in, at the bar, at dinner, and when requesting assistance.

Resort food lacks quality.

The resort restaurant comes under fire from some guests, who describe the food on offer as lacking in quality. The result is that some guests opt to seek food elsewhere, even after paying for the all-inclusive package.

Rating Overview

Rating trivago Rating Index based on 448 reviews across the web
5.8 /10
  • Other Sources
    6.2 /10
5.8 out of 10 based on 448 reviews