Hotel The Pilgrims

18 The FriarsCanterburyCT1 2ASUnited Kingdom
Show more hotels

About Hotel The Pilgrims

Located in the heart of Canterbury, an UNESCO World Heritage Site, the Pilgrims Hotel offers a place for modern travelers to lay their weary heads.

The hotel offers rooms for guests that range from single rooms to family suites. Each room includes free Wi-Fi, coffee and tea making service as well as free breakfast.

The Pilgrim offers business rooms and can accommodate conference and business travellers as well as holiday guests.

The hotel has two restaurants. The Pilgrim Hotel Restaurant offers breakfast and lunch and has a children's menu for the littlest guests. In addition, there is an attached restaurant that offers fine French and English cuisine.

The hotel is located in the heart of Canterbury, just minutes away from Canterbury Cathedral and the West Gate Towers Museum.


18 The Friars, Canterbury, CT1 2AS, United Kingdom
Telephone: +44 (1227) 464531 | Fax: +44 (1227) 762514 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour room service
  • Computer with internet
  • Conference rooms
  • Free WiFi in lobby
  • Hotel bar
  • Hotel safe
  • Non-smoking rooms
  • Parking garage
  • Pets allowed
  • Restaurant
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with shower
  • Central heating
  • Desk
  • Electric kettle
  • Free WiFi in rooms
  • Internet
  • Telephone
  • Television
  • WiFi in rooms

For children

  • Child / Baby crib

Arrival / Departure

  • Check-in: 14:00
  • Check-out: 11:00

Positive Reviews

Great Location.

In the heart of Canterbury, many guests found that the Pilgrims Hotel was the perfect place to stay. There was no need to drive to many of the town’s attractions such as the Marlow Theatre, which lies just across the street. Shops, bars and restaurants ar

Well-Stocked Rooms.

Many guests appreciated the thoughtful way that rooms were stocked. Guests asserted that the rooms had extra pillows, plenty of tea and coffee supplies and the toiletries were lovely. Another family found that the hotel had anticipated the weather when th

Friendly Staff.

Dozens of guests praised the kindness and friendliness of the staff. They were helpful when planning visits to the city. The staff were quick to help guests with luggage on the stairs and quick to respond to any need voiced.

Negative Reviews

Small and Shabby Rooms.

The rooms were smaller than some guests expected. This left some guests with little room to breathe. Some rooms also lacked basic things such as bedside tables and, in at least one case, a TV remote. The décor was dated even though the bedding was comfort

No Parking.

The Pilgrims Hotel lacks a car park. Guests have to shift for themselves to find a place to keep their car.

No Lifts.

The Hotel also lacks lifts of any kind. The rooms are accessed by a staircase. While staff is quick to help guests carry their luggage up the stairs, it does make it difficult to assess rooms during the day. Guests were not pleased to carry their purchase

Rating Overview

Rating trivago Rating Index based on 339 reviews across the web
8.3 /10
  • Expedia
    8.6 /10
    8.6 /10
  • Zoover
    8.7 /10
  • Other Sources
    7.7 /10
8.3 out of 10 based on 339 reviews