Hotel County

9 BotchergateCarlisleCA1 1QPUnited Kingdom
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About Hotel County

Hotel County is a three-star hotel featuring a business centre, parking lot, central heating and a laundry service. The hotel is close to the Tullie House Museum and Gallery.

The guestrooms have a small lounge, windows that open and are en suite. All bathrooms come fitted with both bathtubs and showers. Other amenities include a desk, hairdryer, cosmetic mirror and telephone. The televisions have access to digital channels.

The hotel features conference rooms, wireless internet access in the lobby, a TV lounge and an elevator. Services provided include a porter, room service and a 24-hour reception.

Hotel County offers English breakfasts each morning at a surcharge. The hotel has a bar onsite and coffee/tea can be enjoyed in the lobby. The Gallerie is a reservation only restaurant serves breakfast, lunch and dinner

The hotel is just opposite Carlisle Rail Station. Carlisle Castle is just a five minute stroll from the hotel.


9 Botchergate, Carlisle, CA1 1QP, United Kingdom
Telephone: +44(1228)531316 | Fax: +44(1228)401805 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Bell service
  • Business center
  • Computer with internet
  • Conference rooms
  • Elevator
  • Free WiFi in lobby
  • Hotel bar
  • Laundry service
  • Non-smoking rooms
  • Parking garage
  • Restaurant
  • Room service
  • WiFi in lobby

Room facilities

  • Bathroom with bathtub
  • Bathroom with shower
  • Central heating
  • Cosmetic mirror
  • Desk
  • Electric kettle
  • Hairdryer
  • Internet
  • Telephone
  • Television
  • WiFi in rooms


  • Accessible parking
  • Wheelchair accessible

Arrival / Departure

  • Check-in: 14:00
  • Check-out: 11:00

Positive Reviews

Great location close to quite a number of amenities

The hotel is located in the city centre and just opposite the railway station There are very many pubs and restaurants nearby Several supermarkets and shops are in the vicinity and this makes shopping easier Guests will find that the nightlife in the area is very vibrant.

Reception staff are very friendly and courteous

The members of staff manning the reception are very welcoming and warm in the manner that they receive guests who are checking in They handle all enquiries and requests professionally and in a timely fashion.

The hotel is budget friendly and close to amenities

The hotel offers you good value for money if you are looking for basic amenities at a reasonable price The location close to transport facilities, supermarkets, restaurants, pubs and various other amenities makes staying at this hotel a good choice.

Negative Reviews

The hotel’s floorboards are loose and very noisy

The floorboards are loose and can be quite noisy especially at night The creaky noises can easily keep you up at night as the noise travels from room to room.

The rooms have fallen into a state of disrepair

A good number of guests have complained about the state they found their rooms in Common complaints were that the room had not been dusted, the mattresses were old and worn out and the bathrooms were not properly cleaned The bathroom fittings in some rooms were rusty and broken.

There is poor sound insulation in the guestrooms

The nightlife in the area outside the hotel is very vibrant and noise from outside very easily gets into the room Rowdy revellers can get quite noisy at times and guests next to the main street especially have complained about lack of a good night’s sleep.

Rating Overview

Rating trivago Rating Index based on 1100 reviews across the web
6.4 /10
  • Expedia
    6.4 /10
    6.5 /10
    6.0 /10
  • Zoover
    2.7 /10
  • Other Sources
    7.0 /10
6.4 out of 10 based on 1100 reviews