Hyatt Carmel Highlands Overlooking Big Sur Coast & Highlands Inn

120 Highlands DriveCarmel-by-the-Sea93923USA
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About Hyatt Carmel Highlands Overlooking Big Sur Coast & Highlands Inn

Located overlooking the Big Sur coastline, the Hyatt Carmel Highlands Overlooking Big Sur and Highlands A Hyatt Residence Club is the place to stay for stunning views and a relaxing experience.

Stylish and elegant rooms have been decorated for comfort and include a Hyatt Grand bed, personal robes, hair dryer, coffee maker, flat screen TV, DVD player and iPod docking station.

Be sure to take an invigorating swim in the heated outdoor pool or relax and unwind with a spa treatment.  A 24-hour fitness center, Yoga classes and bike rentals are also available.

The hotel has a number of on-site restaurants and dining experiences. The Pacific Edge restaurant serves thoughtfully prepared dished sourced from local ingredients and guests are encouraged to unwind in the California Market and Sunset Lounge.

The Hyatt Carmel Highlands Overlooking Big Sur and Highlands is close by to the beach and hiking routes are also nearby.


120 Highlands Drive, Carmel-by-the-Sea, CA, 93923, USA
Telephone: +1(831)6201234 | Fax: +1(831)6261574 | Official Homepage

Top amenities

  • WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Business center
  • Computer with internet
  • Concierge
  • Conference rooms
  • Convenience store
  • Deck chairs / Lounge chairs
  • Elevator
  • Gym
  • Hotel bar
  • Hotel safe
  • Laundry service
  • Non-smoking rooms
  • Outdoor swimming pool
  • Parking garage
  • Restaurant
  • Room service
  • Terrace
  • Towels at the pool / beach
  • Washing machine
  • Wellness center / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Ironing board
  • Kitchen / Kitchenette
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Massage
  • Whirlpool / Hot tub


  • Wheelchair accessible

For children

  • Child / Baby crib
  • Childcare / Babysitting

Arrival / Departure

  • Check-in: 16:00

Positive Reviews

Stunning Scenery

The amazing ocean views from the property feature throughout a number of reviews, many repeat visitors keep coming back to the hotel for the beautiful vistas and breathtaking sunrise and sunsets seen from the hotels vantage points.

Amazing Pools

A number of previous guests to the hotel mentioned that they enjoyed the outdoor pool and in particular the outdoor Jacuzzis, which at night they were able to relax under the stars and enjoy a romantic evening with their special other half.

Great Restaurant

A number of guests who ate at the restaurant commented that the food was especially excellent and it was obvious that special care and attention had been paid by the chef in the preparation of their delicious meals.

Negative Reviews

Limited Electrical Points

Some guests felt that rooms could use more electrical outlet points to plug in their multiple devices and their comments reflected that a hotel at this price point should have these amenities included as standard.

Lack of Sound-proofing

Some guests did not have pleasant nights sleep due to the lack of sound-proofing between rooms which meant that their relaxation was disrupted. Many comments suggested that the hotel would do well to invest in better sound-proofing to ensure that guests have a comfortable stay.

Carpets Need Attention

A number of previous guests were dissatisfied by the state of the carpets in the common areas of the hotel which they felt should have been immaculate given the hotels price point. This was not the case and the comments suggested immediate attention to cleaning the carpets be paid.

Rating Overview

Rating trivago Rating Index based on 642 reviews across the web
8.5 /10
  • Other Sources
    8.4 /10
8.5 out of 10 based on 642 reviews