Hotel Palazzo Pensionne

49 General Sepulveda StreetCebu City6000Philippines
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About Hotel Palazzo Pensionne

Hotel Palazzo Pensionne features air-conditioned rooms with modern amenities and is located close to Ayala Mall, the Basilica del Santo Niño and Mactan-Cebu International Airport.

The standard rooms have private bathrooms, with hot and cold showers, as well as free Wi-Fi, cable TV and a telephone. A writing desk is also standard, and guests have the choice of either a double bed or two single beds. The larger family rooms feature a coffee table and two double beds.

Hotel Palazzo Pensionne provides ample parking, 24-hour security and a standby generator. Other amenities include laundry, safe deposit box and Wi-Fi in public areas.

A complimentary breakfast is served each morning, and the on-site restaurant - where guests can relax and watch cable TV throughout the day- offers lunch and dinner as well.

The Cebu Heritage Park, Fort San Pedro and historical Colon Street are just some of the fascinating attractions conveniently close to the property.


49 General Sepulveda Street, Cebu City, 6000, Philippines
Telephone: +63 322363806 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • 24-hour room service
  • Airport shuttle
  • Concierge
  • Conference rooms
  • Free WiFi in lobby
  • Hotel safe
  • Laundry service
  • Non-smoking rooms
  • Parking garage
  • Pets allowed
  • Restaurant
  • Room service
  • Terrace
  • Washing machine
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with shower
  • Cable TV
  • Desk
  • Flatscreen TV
  • Free WiFi in rooms
  • Hairdryer
  • Room safe
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Massage


  • Accessible parking

Arrival / Departure

  • Check-in: 14:00
  • Check-out: 12:00

Positive Reviews

Friendly and flexible staff

Many guests appreciate that members of the staff are always smiling and personally greet guests on every occasion. Others add that requests for upgrades and tour assistance are diligently handled, and love that the manager eagerly mingles with guests.

Excellent location

Several guests say that the property is ideally located close to many historically significant and culturally rich points-of-interest, including the Cebu Cathedral and Sugbo Museum which, beautifully depicts the area’s native and colonial heritage. Others add that Cebu Business Park is conveniently close by, and the local nightlife is easily accessible.

Sumptuous local cuisine

Many guests love the local cuisine available at the on-site restaurant, and appreciate the fresh fruit and large variety of juices available for breakfast. Others add that the seafood is always fresh, the selection of local vegetables and meats is of high quality, and love the authentic atmosphere.

Negative Reviews

Rooms are small and not maintained

Some guests mention that the rooms are small, the bathroom space feels tight, the air-conditioners are noisy and there is no in-suite fridge or coffee station. Others add that the TV reception is poor, the bathroom tiles are stained and the drapes have a musty odor.

Property lacks basic amenities

A handful of guests note that the property lacks a pool, sauna, spa and fitness centre, and say that the common lounge feels cramped. Others add that the lobby area is narrow, the reception desk is operational for a limited number of hours and there are no recreational activities on-site.

Air-conditioning units don’t work

Some guests mention that the air-conditioning units in the lobby and restaurant do not work, and say that it can get muggy during the humid season. Others add that the lounge feels stuffy during the day.

Rating Overview

Rating trivago Rating Index based on 615 reviews across the web
7.8 /10
  • Expedia
    7.8 /10
    7.8 /10
  • hostelbookers
    8.2 /10
  • Zoover
    5.5 /10
  • Other Sources
    7.8 /10
7.8 out of 10 based on 615 reviews