Hilton Garden Inn Chattanooga/Hamilton Place

2343 Shallowford Village DriveChattanooga37421USA
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About Hilton Garden Inn Chattanooga/Hamilton Place

When staying at the Hilton Garden Inn Chattanooga/Hamilton Place hotel, guests can expect friendly, competent service. The property is also less than a mile away from the largest shopping mall in the state.

Guests of Hilton Garden Inn Chattanooga/Hamilton Place get amenities such as free Wi-Fi, high-definition TVs, microwaves, coffee makers and refrigerators in their rooms. The rooms also have work areas featuring ergonomic chairs and easy-to-reach outlets.

The hotel offers a heated indoor pool and a fitness center among its perks. There's also a business center.

Breakfast and dinner are offered at the Great American Grill. Alternatively, guests can get convenient, ready-to-make-or-eat foods from the Pavilion Pantry, which is always open.

The hotel is a 10-minute drive from the Tennessee Valley Railroad Museum. Also, it's just over 13 miles from the Tennessee Aquarium.

Contact

2343 Shallowford Village Drive, Chattanooga, TN, 37421, USA
Telephone: +1(423)3084400 | Fax: +1(423)3084409 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • 24-hour room service
  • Airport shuttle
  • Business center
  • Computer with internet
  • Conference rooms
  • Deck chairs / Lounge chairs
  • Elevator
  • Express check-in / out
  • Free WiFi in lobby
  • Gym
  • Hotel bar
  • Hotel safe
  • Indoor swimming pool
  • Laundry service
  • Non-smoking rooms
  • Organized activities
  • Outdoor swimming pool
  • Parking garage
  • Pool bar
  • Restaurant
  • Room service
  • Towels at the pool / beach
  • Washing machine
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Ironing board
  • Room safe
  • Telephone
  • Television
  • WiFi in rooms

Accessibility

  • Accessible paths / hallways
  • Wheelchair accessible

For children

  • Child / Baby crib

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 11:00

Positive Reviews

The Staff Really Seem To Care

Guests reported that the staff members often go out of their way to make things right when faced with issues, and do what they can to offer friendly assistance as required. The employees here are very conscious of what it takes to help guests have great experiences.

The Rooms Are Well Equipped

There was a lot of feedback from guests that really indicated they appreciated the room amenities this hotel offers. In particular, they liked the coffee makers and microwaves that allowed them to make beverages and snacks without going anywhere.

Steps Away From Restaurants

If you'd rather eat out frequently during your travels instead of dining at the hotel, there are restaurants within walking distance of the property. Many guests appreciated that convenience, especially if they didn't have access to cars, or just didn't want to take theirs from the parking lot.

Negative Reviews

The Accommodations Cost Too Much

There were occasional comments from guests indicating that they expected better facilities for the rates they paid. In some cases, this opinion came from the impressions that they had of other Hilton Garden Inn properties, and not necessarily other hotels in this area.

Breakfast Isn't Free

Guests frequently said they wished breakfast were included in the cost of their rooms. It could be if you book a room package that includes food, but in most cases, it's a extra fee. Sometimes, guests weren't prepared to pay it.

The Beds Are Not Ideal

There were various complaints from guests who said they did not sleep comfortably on the hotel's beds. Many said the mattresses were too hard, and there were other comments that the pillows were too soft to provide adequate support. Although annoying, these issues usually did not prevent sleep entirely.

Rating Overview

Rating trivago Rating Index based on 1142 reviews across the web
8.7 /10
  • Other Sources
    8.6 /10
8.7 out of 10 based on 1142 reviews