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About Chestnut Tree Inn Cherokee

Located just four miles from the Great Smoky Mountains National Park, the Chestnut Treen Inn offers guests comforts such as cable TV and free Wi-Fi.

All of the hotel's 154 rooms come equipped with conveniences such as ironing facilities and tea and coffee makers. The hotel also offers rooms for disabled guests.

The hotel itself offers travelers free parking. Newspapers are provided in common areas, and an outdoor pool is open during the warmer months of the year. Meeting areas are available for all guests. Pets are not allowed in the hotel.

All rooms include a complimentary buffet-style breakfast. Lunch and dinner can be had at local restaurants, or the nearby casino.

Other than the national park, the Chestnut Tree Inn sits within striking distance of Harrah's Cherokee Casino and the Museum of the Cherokee Indians. A golf course is also located nearby.

Contact

37 Tsalagi Rd, Cherokee, NC, 28719, USA
Telephone: +1(828)4979181 | Fax: +1(828)4975973 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Beach / Sun umbrellas
  • Business center
  • Casino
  • Computer with internet
  • Conference rooms
  • Deck chairs / Lounge chairs
  • Free WiFi in lobby
  • Gym
  • Indoor swimming pool
  • Laundry service
  • Non-smoking rooms
  • Outdoor swimming pool
  • Parking garage
  • Restaurant
  • Room service
  • Towels at the pool / beach
  • Washing machine
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Desk
  • Flatscreen TV
  • Free WiFi in rooms
  • Hairdryer
  • Ironing board
  • Refrigerator
  • Room safe
  • Telephone
  • Television
  • WiFi in rooms

Accessibility

  • Accessible parking
  • Accessible paths / hallways

For children

  • Child / Baby crib

Arrival / Departure

  • Check-in: 16:00
  • Check-out: 11:00

Positive Reviews

Friendly and accommodating staff

Many positive reviews make mention of the employees. Satisfied guests found that the hospitality team at Chestnut Inn was very welcoming, and they had little trouble settling in to their stay. Special requests were accommodated with grace and professionalism.

Location, location, location.

Reviewers on several different sites agreed that the location of the Chestnut Inn is one of the hotel's bright spots. Sitting just a few miles away from both casino and national park, the hotel was the perfect place to start and end an adventure. Families and couples alike enjoyed the convenience of the inn.

Comfortable beds

Many happy guests made mention of the beds at the Chestnut Inn. They were able to sink right into a deep sleep thanks to the incredible comfort and softness of the accommodation.

Negative Reviews

Could be cleaner

Many negative reviews lighted on sanitation as a problem point. Some guests said that cigarette butts could be found in the hotel's hallways and stairwells. Others found hairs and bugs in their rooms. Many were put off by the lack of proper hygiene.

Old hotel

Disappointed guests agreed that the building itself could use some attention. Many pointed to the age of bathroom fixtures, furniture, and other features, saying that few things worked and those that did did not work well.

Management issues

More than a few unhappy guests wrote that they experienced serious issues with management. In some cases, they tried to check in and found that their reservations were lost. In others, they were forced to leave because they were checked in to other people's rooms.

Rating Overview

Rating trivago Rating Index based on 1873 reviews across the web
7.8 /10
  • Other Sources
    7.8 /10
7.8 out of 10 based on 1873 reviews