Stonebrook Lodge

436 Painttown RoadCherokee28719USA
Hotel
Loading
Show more hotels

About Stonebrook Lodge

Stonebrook Lodge is conveniently positioned in the heart of North Carolina’s Cherokee casino district, right across the street from Harrah's Cherokee Casino & Event Centre, and 15-minute walk to Cherokee Bear Zoo. This property features a pool and hot tub- perfect for guests’ relaxation.

The air-conditioned rooms are equipped with flat panel cable TVs, mini refrigerators, and private bathrooms with free toiletries. Hairdryers are available upon request. Upgraded accommodations are fitted with private Jacuzzis.

Private parking and wireless Internet access all throughout the lodge are free of charge. There is also a 24-hour front desk and shared lounge area on-site.

Free continental breakfast is provided each day. Vending machines for drinks and snacks are available for quick bites.

Within five minutes’ drive from Stonebrook Lodge, guests can visit the Sequoyah National Golf Course, Oconaluftee Islands Park, Museum of the Cherokee Indian, Cherokee Welcome Centre, and Eastern Cherokee Agency.

Contact

436 Painttown Road, Cherokee, NC, 28719, USA
Telephone: 284972222 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour room service
  • 24-hour reception
  • Computer with internet
  • Concierge
  • Free WiFi in lobby
  • Non-smoking rooms
  • Outdoor swimming pool
  • Parking garage
  • Room service
  • Towels at the pool / beach
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Desk
  • Electric kettle
  • Fan
  • Flatscreen TV
  • Hairdryer
  • Internet
  • Kitchen / Kitchenette
  • Refrigerator
  • Television

Wellness / Spa

  • Whirlpool / Hot tub

Accessibility

  • Accessible parking

Positive Reviews

Strategic spot- across a popular Casino!

Guests loved the fact that they are only steps away from the popular Harrah's Cherokee Casino Resort. The property's location is unbeatable, only a few miles from the Museum of the Cherokee Indian and Great Smoky Mountains National Park.

Impressive in-room facilities

Although there weren't any special facilities in the rooms, guests were still impressed with the quality of each in-room amenities. The beds were comfortable, the kitchen area had everything the guests needed, there was hot water in the modern shower, and the bathroom was also equipped with hairdryer and complimentary toiletries.

Receptionists offer hospitality at its finest

Most guests also stated in their reviews that they will return to the property especially because of the friendliness of the receptionists. Reviewers said staffs are very likeable and fun to talk to. They always have smiles on their faces, and they don't flinch away from questions and conversation.

Negative Reviews

Disappointing breakfast meal

Guests were disappointed of the breakfast, especially because there were a lot of missing essentials, such as fruits, batter for waffles, packets of sugar and creamer, and more. They were also irritated that many of the kitchen staff cannot speak English and it was difficult communicating with them.

Non-existent Wi-Fi signal

The property advertised free Wi-Fi n throughout, but according to guests, they were informed that the free service no longer existed because of the steel walls. The reviewers confirmed this because they weren't able to find the Wi-Fi signal anywhere, to their utter disappointment.

Poor housekeeping service

A number of guests lost their patience over the hit-and-miss service of the housekeepers. They said that there were days when the cleaners forget to replenish fresh towels, soap, and other toiletries. Furthermore, they also often forgot to take the garbage out.

Rating Overview

Rating trivago Rating Index based on 351 reviews across the web
8.8 /10
  • Expedia
    8.8 /10
  • Hotels.com
    8.8 /10
  • Other Sources
    8.6 /10
8.8 out of 10 based on 351 reviews