The Empress Hotel Chiang Mai

199/42 Chang Klan Road Chiang Mai50100Thailand
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About The Empress Hotel Chiang Mai

The Empress Hotel Chiang Mai offers four-star luxury accommodation in Chang Mai’s Chang Khlan district.

Various room categories are offered all of which include individual climate control, TV with satellite channels, Wi-Fi and mini-bar. The marble bathrooms feature a shower/tub combination and includes a hairdryer and complimentary toiletries.

The meeting facilities are able to host intimate functions as well as larger groups in the convention building. Concierge, wedding and banquet services are also provided. Other amenities include a fitness centre, massage services, sauna, swimming pool and both car and bicycle rental.

The hotel houses a coffee-shop and two restaurants which offer a range of Thai and international cuisine including French and seafood dishes.

The Empress Hotel Chiang Mai is within 15-minutes’ walk of the Chiang Mai Night Bazaar and Elephant Parade House. Chiang Mai International Airport can be reached within 20-minutes’ drive.

Contact

199/42 Chang Klan Road , Chiang Mai, 50100, Thailand
Telephone: +66(53)253199 | Fax: +66(53)272467 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour room service
  • 24-hour reception
  • Airport shuttle
  • Beach / Sun umbrellas
  • Bell service
  • Business center
  • Computer with internet
  • Concierge
  • Conference rooms
  • Convenience store
  • Deck chairs / Lounge chairs
  • Elevator
  • Express check-in / out
  • Free WiFi in lobby
  • Gym
  • Hairdresser
  • Hotel bar
  • Hotel safe
  • Laundry service
  • Non-smoking rooms
  • Outdoor swimming pool
  • Parking garage
  • Pets allowed
  • Pool bar
  • Restaurant
  • Room service
  • Towels at the pool / beach
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Central heating
  • Desk
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Beauty salon
  • Massage
  • Sauna

For children

  • Childcare / Babysitting

Arrival / Departure

  • Check-in: 14:00
  • Check-out: 13:00

Positive Reviews

Within walking distance of the Night Market

Guests reported that this lively area offers a choice of restaurants, street food and old temples to visit. The popular Chiang Mai Night Bazaar and the shops along Loi Kroh Road are within 15-minutes' walk. The old city can be walked to within 20-minutes and the hotel also provides a shuttle bus to local shopping malls.

Spacious and comfortable rooms

The rooms have been described as large, furnished with comfortable beds and well presented with bright decorative elements. The bathrooms have hot running water with strong pressure and the air conditioning keeps the rooms cool during hot weather. Many guests also expressed delight at the complimentary treats provided including platters of fresh fruit and bottled water. For the best views guests recommended requesting a pool facing room on a high floor.

Memorable dining experiences

The on-site restaurants received favourable reviews from guests, with the breakfast offering in particular being singled out for praise. The breakfast buffet is extensive and offers a selection of both Asian and European dishes including omelettes and waffles.

Negative Reviews

Outdated furnishings

While some guests found the accommodations charming, other guests reported that the hotel is old and would benefit from modernising, particularising the furniture and decor which are outdated.

Unpredictable Wi-Fi

The Wi-Fi service is hit and miss with many guests reporting that the connection is either slow or difficult to maintain a steady connection to.

Housekeeping oversights

While housekeeping provides a daily service, cleaning oversights have been known to happen with guests reporting that the bathroom as well as the in-room dishware were not always cleaned to a high standard.

Rating Overview

Rating trivago Rating Index based on 1971 reviews across the web
8.8 /10
  • Expedia
    9.0 /10
  • Hotels.com
    9.1 /10
  • ebookers.com
    9.6 /10
  • Other Sources
    8.5 /10
8.8 out of 10 based on 1971 reviews