Homewood Suites by Hilton Chicago Downtown

40 East Grand AvenueChicago60611USA
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About Homewood Suites by Hilton Chicago Downtown

A home away from home with an indoor rooftop pool, the Homewood Suites by Hilton Chicago Downtown is one city block from the Magnificent Mile.

Every spacious two-room suite includes either one king or two double beds, a sofa bed, two flat-screen cable televisions, and complimentary WI-Fi with remote printing to the business center. The full kitchens offer a stovetop, refrigerator, dishwasher, and microwave.

The Homewood Suites by Hilton Chicago Downtown is "fitness-focused", offering exercise plans, running/walking routes, guest discounts at the nearby Yoga Loft Chicago and an on site fitness center.

Guests enjoy a daily hot breakfast buffet on the house, as well as complimentary drinks and snacks at the evening social, held four nights a week. A 24-hour Pavilion Pantry Market and grocery shopping service are also available.

Nearby attractions include Navy Pier, the Art Institute, and the Hancock Tower.  The CTA Red Line to Wrigley is one block away.

Contact

40 East Grand Avenue, Chicago, IL, 60611, USA
Telephone: +1(312)6442222 | Fax: +1(312)6447777 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Business center
  • Computer with internet
  • Concierge
  • Conference rooms
  • Convenience store
  • Deck chairs / Lounge chairs
  • Elevator
  • Free WiFi in lobby
  • Gym
  • Hotel safe
  • Indoor swimming pool
  • Non-smoking rooms
  • Parking garage
  • Pets allowed
  • Restaurant
  • Room service
  • Towels at the pool / beach
  • Washing machine
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Hairdryer
  • Internet
  • Ironing board
  • Kitchen / Kitchenette
  • Microwave
  • Refrigerator
  • Room safe
  • Telephone
  • Television
  • WiFi in rooms

Accessibility

  • Wheelchair accessible

For children

  • Child / Baby crib

Arrival / Departure

  • Check-in: 16:00
  • Check-out: 12:00

Positive Reviews

Excellent location

Guests rave about the hotel's location, noting that many of the city's best restaurants are nearby, and the Magnificent Mile is just one block away. Navy Pier, the Art Institute, Millennium Park, and the Hancock Tower are within a healthy 10-20 minute walk, though there are many nearby connections with public transportation for those who would prefer a lift. The Red Line to Wrigley Field is just a few minutes away on foot.

Clean, comfortable rooms with a view

Most guests describe the rooms as sparkling clean, with comfortable beds and well equipped kitchens. Few fail to comment on the stunning views of the city and Lake Michigan from the upper floors, and everyone can enjoy a bird's eye look at the city from the rooftop indoor pool.

Friendly, knowledgeable staff

The front desk and valet staff receive rave reviews for their pleasant and professional customer service, with many guests appreciating their extensive knowledge of the area. Compliments also go to the chef: guests are generally pleased with the quality and variety on offer at the complimentary breakfast buffet.

Negative Reviews

Getting "old and tired"..

Guests often note that the Homewood Suites by Hilton Chicago-Downtown is an older building, and despite the best efforts of the housekeeping and maintenance staff, the rooms have an unmistakably "old and tired" feeling, with worn, dated furnishings, carpet, and bathroom fixtures.

Technical difficulties..

Several guests have found the Wi-Fi too slow or unreliable for their purposes. Others note that there are only two elevators for the 19-storey building, and the wait is particularly long when one is out of service.

The breakfast crowd..

Some guests find the breakfast area a bit too chaotic or crowded, even fairly early in the morning, and wish the seating area were a bit larger.

Rating Overview

Rating trivago Rating Index based on 6840 reviews across the web
8.9 /10
  • ebookers.com
    9.0 /10
  • Other Sources
    8.8 /10
8.9 out of 10 based on 6840 reviews