Palmer House a Hilton Hotel

17 East Monroe StreetChicago60603USA
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About Palmer House a Hilton Hotel

Hilton Palmer House is an historic hotel located in downtown Chicago’s theatre and financial district.

Guest rooms feature upscale, modern-deco decor. 37” HDTV, clock radio with MP3 connection, ironing facilities, desk, in-room safe, hairdryer, complimentary newspaper and direct dial phone with data ports are standard. There is a charge for Wi-Fi.

This non-smoking hotel’s Balance Spa features 12 treatment rooms, indoor pool, sauna, Jacuzzi, tennis court and fitness centre. Room service, concierge, express mail, currency exchange, beauty salon, florist, gift shop, multi-lingual staff, business centre and local area transportation are a plus.

Lockwood Restaurant and Bar offers upscale American cuisine prepared with fresh, locally sourced ingredients. Potters features artisanal cocktails and a bar menu. Or enjoy a quick drink in Hilton Palmer House’s exquisite Art Deco lobby, at The Lobby Bar.

The Art Institute of Chicago, Adler Planetarium, Grant Park, Navy Pier and Sears Tower are a short walk away. This accommodation is also known as Hilton Palmer, Hilton Palmer House, House Hilton, and Palmer Hilton.


17 East Monroe Street, Chicago, IL, 60603, USA
Telephone: +1(312)7267500 | Fax: +1(312)9171707 | Official Homepage

Top amenities

  • WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Airport shuttle
  • Beach / Sun umbrellas
  • Bell service
  • Business center
  • Computer with internet
  • Concierge
  • Conference rooms
  • Convenience store
  • Deck chairs / Lounge chairs
  • Elevator
  • Express check-in / out
  • Gym
  • Hairdresser
  • Hotel bar
  • Hotel safe
  • Indoor swimming pool
  • Laundry service
  • Non-smoking rooms
  • Outdoor swimming pool
  • Parking garage
  • Pets allowed
  • Restaurant
  • Room service
  • Washing machine
  • Wellness center / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Cosmetic mirror
  • Desk
  • Electric kettle
  • Hairdryer
  • Internet
  • Ironing board
  • Room safe
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Beauty salon
  • Body treatments
  • Hydrotherapy
  • Massage
  • Sauna
  • Steam room
  • Turkish bath / Hammam
  • Whirlpool / Hot tub


  • Accessible parking
  • Accessible paths / hallways
  • Deaf accessibility equipment
  • Wheelchair accessible

For children

  • Child / Baby crib

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 12:00

Positive Reviews

Pets are welcome.

This is a pet-friendly hotel which is great news for those who are fond of travelling with their favourite canine companions.

Non-smoking all the time.

Hilton Palmer House is a non-smoking facility which is great for those who do not imbibe. It’s lovely to be able to check in to your room with the certainty that you won’t encounter the acrid, stale smell of cigarette smoke.

An excellent staff makes for a fantastic stay.

The wonderful, well-appointed staff welcomes you at check-in and continues to strive for excellence, from the restaurants to housekeeping to the in-house spa. They are happy to accommodate most any request and the concierge has lots of great suggestions f

Negative Reviews

Some of the guest rooms are small.

Some of the standard guest rooms are small which is fine if you’re travelling alone. But if you are checking in with more than one person or like room to move around, you might want to consider upgrading to a larger room.

There’s a fee for Wi-Fi.

There is a fee for Wi-Fi in the standard guest rooms which can be a drag if you don’t want to incur the added expense. Executive rooms do have free Wi-Fi if you want to upgrade and the public spaces feature free Wi-Fi as well.

Things can get noisy.

The walls are rather thin at this hotel and therefore, the bleed-through of voices and noise from TVs can be quite loud. This can be problematic if you’re a light sleeper or if your next door neighbors are particularly rambunctious.

Rating Overview

Rating trivago Rating Index based on 4099 reviews across the web
8.1 /10
  • Expedia
    8.2 /10
    8.1 /10
  • Zoover
    8.0 /10
    8.0 /10
  • Other Sources
    8.0 /10
8.1 out of 10 based on 4099 reviews